Software QA Engineer

• Develop and implement UAT test strategies, plans, and test cases for the Majesco platform. • Collaborate with business users, business analysts, and development teams to understand requirements and define test scope. • Lead the UAT Test team in executing business test cases and verify results with business sponsors and business team. • Ensure all test cases are executed, and defects are logged, tracked, and resolved in a timely manner. • Conduct risk assessments and prioritize testing efforts based on project timelines and requirements. • Identify opportunities for test automation and drive the implementation of automation frameworks. • Continuously improve testing processes, tools, and methodologies to enhance efficiency and effectiveness. • Ensure that the automation scripts are maintained and updated regularly. • Lead and mentor a team of QA engineers, providing guidance, training, and support. • Allocate tasks and resources effectively to ensure project deadlines are met. • Work closely with cross-functional teams to ensure alignment on quality goals. • Communicate test results, progress, risks, and issues to stakeholders effectively. • Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. • Leverage deep knowledge of the Majesco platform to ensure test coverage and quality. • Provide subject matter expertise on Majesco-specific testing challenges and best practices. • Stay updated with the latest Majesco product updates and releases to ensure alignment with testing activities. • 6 to 9 years of experience in QA, with at least 3 years of experience working with the Majesco platform. • Proven experience in leading QA and UAT teams and managing testing projects from start to finish. • Strong knowledge of QA methodologies, tools, and processes. • Experience with test automation tools (e.g., Selenium, UFT, JUnit) and frameworks. • Proficient in writing SQL queries for database validation. • Familiarity with API testing tools like Postman, SoapUI, or RestAssured. • In-depth understanding of the insurance domain, particularly property and casualty (P&C) insurance. • Experience with Majesco\'s core insurance platform, including policy, billing, and claims modules. • Excellent leadership and team management skills. • Strong analytical and problem-solving abilities. • Effective communication and interpersonal skills. • Ability to work in a fast-paced, Agile environment. Optional to help sourcing calibration

Launch Your IT Career with Northstar Technologies At Northstar Technologies, we don’t just hire talent—we develop it. We’re looking for motivated problem-solvers who want to learn, grow, and build lasting careers in IT. If you bring curiosity, initiative, and the drive to take on challenges, we’ll provide the tools, training, and mentorship to help you succeed! Why Choose Northstar? We believe the best way to grow our company is to grow our people. That’s why every person starts with our hands-on, 3-month remote training program, designed to fast-track your skills with the guidance of team and access to enterprise-level equipment. What We Offer • Accelerated Learning:– In as little as 3 months (or faster, based on your pace). • Mentorship:Learn directly from experienced engineers committed to your growth. • Cutting Edge Tech: Train on modern, enterprise-grade infrastructure.. • Career Growth: Start at $22/hr with a clear path to raises and advancement. • Exciting Travel Opportunities : Gain valuable nationwide project experience, expand your professional network, and build skills in diverse environments. Work, travel, and explore! With 100% travel required, you’ll experience new cities and opportunities while your housing and relocation are fully covered. Comprehensive Benefits Medical, Dental, Vision, Life Insurance, and Paid PTO/Holidays. Who We’re Looking For Ideal candidates bring: • Problem-solving skills: You tackle challenges directly and seek new solutions. • A Willingness to Learn: You’re adaptable and eager to gain new skills. • A Team-Oriented Mindset: You value collaboration and open communication. • Attention to Detail: You’re organized and thorough. • Practical Thinking: You approach problems with an open mind and resourcefulness. Requirements: • Ability to pass a comprehensive background check (including criminal history) and drug screen. • 100% travel and relocation required (company provides housing and relocation support). • Flexibility to live and work in project cities for extended periods. • Authorization to work in the U.S. Ready to Move Forward? Send your resume to info@northstar-tek.com and start your journey with Northstar Technologies. We help businesses transform through technology, providing secure, agile, and cloud-ready IT infrastructure solutions. Our services range from strategy and consulting to design, implementation, and support.

Experience: 5 Years Duties and Responsibilities As a Web Accessibility Specialist, you will lead all testing and audit activities using manual and automated accessibility testing tools and assistive technologies. Conduct accessibility testing using a combination of automated tools and manual testing (including testing with assistive technologies) to evaluate the level of conformance to the Web Content Accessibility Guidelines (WCAG) and other applicable standards and regulatory requirements. Create, document, and manage test plans, testcases, and scripts across multiple projects based on software requirements and design documents. Conduct functional, end-to-end, and regression testing of applications to ensure functionality, reliability, and quality. Create and maintain test scripts, standards, guidelines, and playbooks for accessibility testing and development best practices. Document and report defects, issues, and areas of improvement as well as manage and prioritize critical ADA defects. Collaborate with Business Analysts and Clients to understand requirements and provide feedback. Act as a subject matter expert for testing web and mobile applications for accessibility. Participate in system designs, Support, and foster usability testing and research for accessibility. Provide ad-hoc, project-based team training for ADA awareness, implement solutions, and foster innovation through accessibility. Preferred Qualifications: ·Bachelor’s degree in computer science, IT, MIS,Engineering, or related fields. ·7+ years of experience as a Quality Analyst withdemonstrated knowledge of quality assurance methodology and practices. ·        Hands-on experience with automated test tools and test management tools like Jira or GitLab. ·        In-depth, working knowledge of ADA tools and standards for accessibility testing (i.e., WAVE, JAWS, axe, ANDI, and other automated tools or applications). ·        5+ years of experience in User Acceptance Testing (UAT) methodologies to ensure digital products adhere to enterprise conformance levels (WCAG 2.0, 2.1 level AA) within agile projects. ·        Ability to provide solutions for testers and development teams by applying best practices. Ability to provide direction and lead QA testers. ·        Ability to effectively utilize assistive technologies such as JAWS, NVDA, Voiceover, TalkBack, and other manual and automated testing tools across multiple devices, browsers, and operating systems. ·        Certified Professional in Web Accessibility (CPWA) or Web Accessibility Specialist (WAS) certification. ·        Working knowledge of HTML5 and CSS.

About IGG Software IGG Software creates Mac, iPad and iPhone applications that help individuals manage their finances and productivity. We're a close-knit team passionate about building quality software and delivering exceptional customer experiences. Our collaborative, supportive culture prioritizes both customer satisfaction and employee growth. Learn more about us: www.iggsoftware.com The Role We're seeking a Technical Support Specialist to join our customer success team. This is a full-time, remote position for candidates located in Vermont, New Hampshire, Oregon, Ohio, or California. You'll be the friendly face of IGG Software, helping customers solve problems and get the most out of our applications through live chat support. This role offers excellent opportunities to develop technical troubleshooting expertise. Schedule: Monday-Friday, 9:00 AM - 5:00 PM Eastern Time What You'll Do * Provide first-line technical support via LiveChat, helping customers troubleshoot issues and navigate our software * Manage support tickets from initial contact through resolution using HelpDesk * Collaborate with development teams by documenting and escalating complex technical issues * Maintain customer records and order information in our database systems * Track feature requests and bug reports using web-based project management tools * Participate in ongoing product training to stay current with software updates and new releases What We're Looking For Required Qualifications * Familiarity with the Apple ecosystem (macOS, iOS, iPadOS, watchOS) * Excellent written communication skills - This includes typing skills as well as you'll be chatting with customers all day * Customer service experience with a genuine desire to help people succeed * Reliable high-speed internet connection and a suitable place to work at home * Ability to multitask effectively in a dynamic support environment * Self-motivated and independent while being a strong team collaborator Nice to Have * Previous technical support experience, especially with software applications * Familiarity with financial or productivity software * Bilingual capabilities (any language beyond English) * Experience with live chat or ticketing systems What We Offer * Competitive salary commensurate with experience * Comprehensive benefits package: Health, dental, and vision insurance * 401(k) with company matching * 100% remote work with a flexible, supportive team culture * Professional development opportunities including product training and skill building * Direct impact on customer satisfaction and product improvement Why You'll Love This Role * Work with cutting-edge Apple technologies * Be part of a small, agile team where your contributions matter * Help real people solve real problems every day * Grow your technical knowledge through hands-on experience * Enjoy work-life balance with predictable hours and remote flexibility Ready to Apply? Send your resume and a brief cover letter explaining why you're excited about supporting Apple software users. Tell us about your experience with customer service and Apple products. Application Timeline: We review applications on a rolling basis and aim to respond within one week. Questions? Feel free to reach out before applying if you'd like to learn more about the role or team. IGG Software is committed to creating an inclusive environment where all team members can thrive.

Job Title : QA Analyst (Release Management) Location : Washington, DC Type : Long Term Rate - $Open (Best Possible) Job Responsibilities – Coordinate builds and testing of releases. Coordinate the scheduling and roll out of releases. Provide communication and information, including relevant release documentation, as required. Ensure appropriate checkpoints are met and coordinate release sign off. Coordinate the implementation of the release. Complete post implementation reviews. Maintain quality checks on releases and record those that directly or indirectly cause support Incidents. Requirement – Strong attention to detail, coordination, and communication skills. Bachelor's degree preferred or equivalent work experience. Must have hands on experience with a TPF system. Must be well versed in Schedule Management. Capable to deliver a comprehensive assessment of current state of project's release statuses. Previous exposure to ITIL release, service management and/or project management. Ability to work to tight deadlines and handle work pressures to successfully deliver releases. Experience of working across different business areas, demonstrating customer focus and good corporate awareness. Service Now experience extremely desirable. Involvement in design and implementation of policy, process and procedure. Demonstrable ability of being able to communicate across departments at all levels and with senior management, including directors. Note: If interested please send your updated resume and include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!

Many IT workers, especially in help desk and tech support roles, are misclassified as “exempt” and denied overtime. But under California law, if your duties are mostly routine troubleshooting, password resets, and support tickets — you’re likely entitled to overtime pay. If you’ve worked over 8 hours a day, worked on after hours tickets, stayed after hours to for training or to work on projects, been on-call, or responded to issues on your “off time,” you may be owed: 💵 Time-and-a-half pay for overtime (over 8 hrs/day or 40 hrs/week) 💵 Double time for long shifts (over 12 hrs/day) 💵 Pay for off-the-clock work like logging in early or finishing tickets late 💵 Compensation for being “on call” or working nights/weekends 💵 Meal and rest break pay if you had to work through them Even if you’re salaried, if your duties are support-related and follow set procedures, you may not meet the legal test for exemption and must be paid overtime. We are employment attorneys who help IT workers recover unpaid wages. We can help get you paid what you are owed. 📞 Free attorney consultation – no obligation (888) 416-6654 🌟 20+ years fighting for California workers’ rights 💸 No upfront costs – we only get paid if you win or settle ** Call or email us today to find out how much you may be owed. Chris Hamner Attorney at Law HAMNER LAW OFFICES 26565 West Agoura Rd., Suite 200 Calabasas, California 91302 www.hamnerlaw.com 💼 Get Paid Everything You Are Owed. ATTORNEY ADVERTISEMENT