🔥 Health Insurance Customer Service / Retention – TURNKEY POSITION🔥 (Pompano Beach)

2101 Cooperative, Inc. is a high-rise apartment building located on the corner of 21st and Walnut Streets. We have an open position for a permanent Part-Time Front Desk Clerk, the shift is Saturdays and Sundays, 7:00 a.m. - 3:00 p.m. There is opportunity to pick-up additional shifts. The Front Desk Clerk is responsible for essential front desk administrative duties and provides general support to management, residents, service providers, and guests including maintaining the security, telecommunications, and technology systems, providing information by answering questions or redirecting queries to the right department, and offering administrative support in the company. Required Skills and Abilities • Ability to make lasting first impressions. • Always able to put on a friendly smile. • Incredible interpersonal skills and ability to make connections with residents and guests. • Great organizational skills and detail-oriented work style. • Effective communication abilities. • Ability to listen actively and provide tailored feedback. • Ability to keep information and matters discrete. • Ability to handle Emergencies as trained with a composed attitude. • Announce directions and call for assistance inside and outside building as needed. Education and Work Experience Requirements • High School Diploma or GED equivalent. • Minimum 6-months experience in customer service, administration, or in a call center environment. • Good understanding of office administration and office software. • Hands-on experience in using office equipment such as fax machine, copier, printer, computer, technology/software, email, etc. • Must be willing to keep skills current through career training and professional development. Physical Requirements • Must be able to endure prolonged periods of sitting. • Ability to lift 30 – 50 lbs. • Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary • Must be able to perform and manage multiple tasks at the same time.

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