Program Supervisor

Location: Los Angeles, California Salary: $70,000 per year Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end. Position Summary The Breaking Barriers Program Supervisor will directly supervise and provide clinical support to five Breaking Barriers Case Managers. The Program Supervisor will work collaboratively with the Breaking Barriers housing and employment teams to ensure that clients reach the ultimate goal of self-sufficiency. Position Responsibilities Supervise five Case Managers, which includes weekly or bi-weekly supervision meetings as well as ongoing clinical support and guidance. Provide crisis intervention as needed and participate in an on-call rotation with other supervisors. Process and accept referrals from Probation. Conduct assessments in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths. Develop and implement, in collaboration with clients, individualized case management services plans that identify short and long-term goals. Meet with clients frequently and regularly, both in the home, community, and office. Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs. Assist clients throughout the housing location and move-in process to ensure a smooth transition into housing and help resolve issues that threaten clients’ housing stability. Connect clients to a variety of community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc. Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc. Participate in case conferences to review clients’ progress and address any challenges. Collaborate and communicate with all Breaking Barriers partners on a regular basis. Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services. Provide aftercare case management services for 3 months after program completion. Maintain updated and accurate client files and documentation. Participate in staff meetings, supervisor meetings, and other agency events as requested. Requirements At least 3 years of experience providing direct mental health and/or intensive case management services to vulnerable populations Some supervisory or leadership experience strongly preferred, ideally in the social services field Master’s Degree in Social Work or related clinical field preferred but not required Experience providing crisis intervention and suicide assessment and prevention Knowledge of relevant evidence-based practices, including Cognitive Behavioral Therapy, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care Experience working with individuals who have been involved in the criminal justice system and/or individuals who have experienced homelessness is a plus Knowledge, Skills, and Abilities Strong interpersonal and client engagement skills Excellent verbal and written communication skills Flexibility regarding scheduling and prioritizing of tasks Willingness to travel and spend significant time in the field Basic computer knowledge (MS Word and Excel required) Ability to work independently and utilize critical thinking skills in decision-making situations Good organizational and record-keeping skills Possession of a valid, clean California driver’s license and a personal insured vehicle are required   Core Competencies Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks Motivating Others: Inspires and empowers team members by understanding their drivers, recognizing contributions, and fostering a positive culture. Adapts approach, encourages ownership, and celebrates successes Managing Diversity: Cultivates an environment where all feel valued, respected and empowered. Promotes diversity, challenges biases, ensures equity, and enables open dialogue Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development Organizational Values Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required.   Travel Requirements This position requires frequent visits to properties, attendance to on-site meetings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Salary range for this position is $68,640 to $78,419 annually. This position is being offered at $70,000 Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Hybrid Work