Negotiable Salary
6410 Troost Ave, North Hollywood, CA 91606, USA
Office Manager / Full Charge Bookkeeper We are a growing, dynamic company seeking a highly motivated and experienced Office Manager / Full Charge Bookkeeper to join our team. This role requires a detail-oriented professional who thrives in a fast-paced environment, enjoys problem-solving, and can successfully manage both people and processes while maintaining a high standard of customer service. Key Responsibilities: * Perform **account reconciliations**, **accounts payable/receivable**, and **QuickBooks payroll**. * Oversee daily office operations, ensuring compliance with company policies and procedures. * **Streamline customer service procedures** while enforcing current policies to maintain high service standards. * **Supervise and assist with phones**, oversee client call logs, and ensure customer/client information is accurate and up to date. * **Plan and implement scheduling procedures** to optimize efficiency and workflow. * Assist in the **resolution of client/customer disputes and grievances**, ensuring professional communication and positive outcomes. * Monitor team performance, provide insights and recommendations for improvement, and keep management informed. * **Prepare weekly and daily reports** (including real-time reports) to provide insights into departmental performance. * Partner with department managers on special projects; research, analyze, and present data on business performance. * Create and deliver reports and presentations that clearly communicate findings to management. * Conduct data analysis to identify trends and key outcomes for business decision-making. * **Meet deadlines** consistently and effectively manage day-to-day tasks in a **fast-paced environment**. * **Operate efficiently without compromising quality of work**, while continually finding ways to improve processes. * Handle additional research and projects as assigned. Requirements: * **2–5 years** of management, business intelligence, data analysis, or reporting experience. * **College degree preferred** (4-year degree strongly valued). * Extensive **QuickBooks** and **Excel** expertise (charts, tables, formulas, financial modeling). * Proficiency in **Word** and **PowerPoint**. * Strong quantitative, analytical, and critical thinking skills. * Ability to work independently, meet deadlines, and adapt to changing priorities in a high-pressure environment. * Excellent communication skills. * Experience working with large data sets. * Highly **detail-oriented, organized, and dependable** with strong follow-up skills. * Proactive, self-motivated, and eager to learn and grow professionally. * Strong team player who can also operate independently. * Ability to multitask and perform under pressure. * **Bilingual (Spanish)** strongly preferred. **To Apply:** Please submit your resume **with availability** for immediate consideration. We offer an excellent salary compensation package that includes significant performance-based bonus opportunities and benefits such as medical, 401K, dental, and vision. Paid vacation, sick days, and holidays. Growth opportunities are available for our top performers.