Browse
···
Log in / Register

Client Relations Manager

$60,000-72,000/year

Aristotle

Washington, DC, USA

Favourites
Share

Description

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Source:  workable View original post

Location
Washington, DC, USA
Show map

workable

You may also like

Workable
Project Manager
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Come build with us – at F.H. Paschen we foster a collaborative environment in the office and in the field. We provide our employees with the tools, mentoring, and projects needed to make sure they are developing their own unique set of skills and abilities. Working at F.H. Paschen means you will be able to grow professionally, transform communities with our work, and enjoy rewarding challenges. Position Overview: This position is a managerial position responsible for contracts and/or work orders that reports to the Sr. Project Manager or Vice President for the Division. Supervisory responsibility for Project Engineers, Superintendents, Administrative Assistant and field personnel Negotiate financial disputes and change orders with owners Produce project schedules Coordinate subcontractors and field labor Coordinate material procurement and delivery Administrative point of contact for the owner Understand details of project scope of work Create and maintain project cost reports Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners Develop field quality assurance and quality control plan with Superintendent Collaboration of project safety plan with Superintendent(s) Responsible for managing MBE/WBE subcontracting requirements Responsible for EEO/Affirmative action contract requirements Other duties as assigned Work Hour Options: General work hours are 7:30am - 5pm and 5-day work weeks are standard. Note that work hours and workdays may vary (changes, additions, etc.) based on critical work activities and/or required safety supervision. Requirements B.S in Construction Management or Engineering and 5 years of construction experience.  Ability to manage one large project (over $20 million) or multiple smaller projects and personnel simultaneously.  Knowledge of construction, design, cost reporting and cash flow management. Computer skills, knowledge of Project Management, Scheduling, good communication and organizational skills are necessary. F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474. Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance
McLean, VA, USA
Negotiable Salary
Workable
Assistant Project Manager
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Position Overview: This is an assistant managerial position on Heavy Civil Construction Projects that reports to the Project Manager and/or Sr. Project Manager for the Department in Indiana.   Assigned Responsibilities: Work with owner’s representatives, subcontractors/suppliers, and FHP team to communicate and maintain project progress. Maintain project documentation. Active participation in safety and quality control management Monitor job cost budgets, quantities, project productivity. Prepare estimates / budgets for additional work, as well as change order management. Represent company in project meetings (when required) Assist FHP team with training/mentoring as needed. Additional duties as assigned.  *Assigned responsibilities may include any or all of the above  Work Hours General work hours are 7am - 5pm and 5-6 day work weeks are standard. Note that work hours and work days may vary (changes, additions, etc.) based on critical work activities and/or required safety supervision. Work Environment Work is primarily performed in the field, and in project offices. Noise levels vary. Requirements B.S Construction Management / Engineering 4-7 years general construction experience required.  Experience on Heavy Civil Construction Projects required Knowledge of quantity take-offs and estimating preferred Computer skills, knowledge of Project Management, scheduling, good communication and organizational skills are necessary.  Valid Driver's license OSHA certification preferred F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474.   Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance
Michigan City, IN 46360, USA
Negotiable Salary
Craigslist
Heavy Equipment Operator (Temporary) (Blue Plains)
I. SUMMARY: Operates heavy equipment (e.g. front-end loader, backhoe, skid-steer, blending equipment) to process Bloom into marketable biosolids products. Makes deliveries of products and retrieves feedstock as needed. Monitors and adjusts general housekeeping in blending and curing facilities. II. ESSENTIAL FUNCTIONS: • Operates heavy equipment, including front-end loader, backhoe, skid-steer, windrow turner, blending equipment, etc. to process biosolids into marketable Bloom products. • Makes deliveries of products and retrieves feedstock as needed in DC Water pickup trucks, dump trucks, and tractor trailers. Weighs loads on plant scales for tracking purposes as directed. • Monitor the solids production and Bloom production needs. • Receives and ensures proper storage of feedstock shipments. • Collects product samples as needed. • Records daily activity and operating conditions. Responsible for tracking feedstock and product storage. • Performs route inspections of manned and unmanned facilities and equipment • Monitors and adjusts greenhouse operating conditions, including watering, temperature, air flow and plant growth. • Operates overhead crane in biosolids loading facility as needed. • Responsible for cleaning and general housekeeping in blending and curing facilities. • Operates a variety of Authority vehicles and equipment including front-end loader, backhoe, skidsteer, blending equipment, pickup truck, etc. as an essential function of the position. Maintains vehicles and/or equipment in a clean and orderly manner. Reports any operating deficiencies to the appropriate Authority personnel. • Performs other related duties and projects as assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: N/A Key Working Relationships: Interacts with employees within the Authority, vendors of equipment and services, and representatives of private industry. III. EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED: The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential function satisfactorily. Reasonable amounts of training are provided. • High school Diploma or General Education Development (GED) certificate and four (4) years of progressive experience that involves the operation of gasoline, diesel, or other powered engine equipment designed for excavation, lifting, and hauling. • Must possess and maintain current a valid Motor Vehicle Operator’s License, Commercial Driver’s License, Class A with air brakes endorsement, and a DC Operating Engineer’s License, Class 7B. • Must have a crane operator license • Must have a CDL • Knowledge of basic mechanical repairs. Skilled in the use of a variety of tools and/or equipment. Ability to perform a variety of manual dexterity tasks. • Skilled in communicating orally and interacting with a wide range of individuals. • Experience operating cranes is preferred. • Ensure Bloom is moved out of bunkers to avoid solids train shutdowns. • Ensure that the TDPS shaft is cleared as necessary to ensure functionality of the Clean Rivers system IV. PHYSICAL DEMANDS OF THE WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Subject to indoor and/or outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. • Subject to atmospheric conditions that affect the respiratory system or skin such as fumes, odors, dusts, mists, gases, or poor ventilation that requires the use of appropriate personal protective equipment to mitigate those conditions. • Exposure to a variety of hazards such as high voltage, noise, chemicals, oils and other solvents, bacteria, pathogens and toxic substances. • Ability to ascend and descend stairs and ladders. • Ability to lift and carry up to 50 lbs.
5020 Overlook Ave SW, Washington, DC 20032, USA
$40-50/hour
Workable
Project Manager
F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Come build with us – at F.H. Paschen we foster a collaborative environment in the office and in the field. We provide our employees with the tools, mentoring, and projects needed to make sure they are developing their own unique set of skills and abilities. Working at F.H. Paschen means you will be able to grow professionally, transform communities with our work, and enjoy rewarding challenges. Position Overview: This position is a managerial position responsible for contracts and/or work orders that reports to the Sr. Project Manager or Vice President for the Division. Supervisory responsibility for Project Engineers, Superintendents, Administrative Assistant and field personnel Negotiate financial disputes and change orders with owners Produce project schedules Coordinate subcontractors and field labor Coordinate material procurement and delivery Administrative point of contact for the owner Understand details of project scope of work Create and maintain project cost reports Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners Develop field quality assurance and quality control plan with Superintendent Collaboration of project safety plan with Superintendent(s) Responsible for managing MBE/WBE subcontracting requirements Responsible for EEO/Affirmative action contract requirements Other duties as assigned Work Hour Options: General work hours are 7:30am - 5pm and 5-day work weeks are standard. Note that work hours and workdays may vary (changes, additions, etc.) based on critical work activities and/or required safety supervision. Requirements B.S in Construction Management or Engineering and 5 years of construction experience.  Ability to manage one large project (over $20 million) or multiple smaller projects and personnel simultaneously.  Knowledge of construction, design, cost reporting and cash flow management. Computer skills, knowledge of Project Management, Scheduling, good communication and organizational skills are necessary. F.H. Paschen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474. Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits Health insurance Dental insurance Vision insurance Paid time off 401K matching Flexible spending account Life insurance Referral program Professional development assistance
Virginia Beach, VA, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.