NOW HIRING- CUST SVC POSITION (I17)

Overview: The Auto Glass Office Manager plays a vital role in ensuring a smooth and positive experience for our customers. You will be the first point of contact for inquiries about auto glass repair and replacement, handling phone calls, emails, and other communications with professionalism and efficiency. Your primary responsibilities will include: Customer Service: • Answer incoming phone calls, emails, and other inquiries from customers, insurance agents, and repair shops. • Understand customer needs and concerns, offering prompt and accurate solutions. • Scheduling and rearranging appointments for auto glass repair and replacement, considering customer preferences and technician availability. • Confirm Following Days Appointments Mid-Day so there is no question customer is ready and available. • Explain the job process and timeframes to customers. (Ex. Chip Repair 15 minutes to 1 hour onsite, Replacement without Calibration 1-2 hours onsite, Replacement with Calibration 2-3 hours onsite. • Process customer information and insurance details, ensuring accuracy and completeness. • Provide clear and concise information about auto glass products, services, and warranty policies. • Resolve customer complaints and inquiries promptly and professionally, seeking escalation when necessary. • Maintain accurate records of customer interactions and service history. Additional Responsibilities: • Utilize internal systems and software efficiently to schedule appointments, process orders, and access customer information. • Ability to multi-task and seek quick resolutions for clients and technicians. • Collaborate with technicians to ensure timely and effective service delivery. • Contribute to maintaining a positive and professional work environment. Qualifications: • High School Diploma or Equivalent GED • Excellent communication and interpersonal skills, both written and verbal. • Ability to build rapport and establish trust with customers. • Strong problem-solving and conflict resolution skills. • Proficient in using computers and customer service software. • Detail-oriented and organized with strong time management skills. • Ability to work independently and as part of a team. • Positive attitude and a commitment to providing excellent customer service. CLEAN MVR Additional Preferences • Experience in the auto glass industry or customer service. • Knowledge of automotive glass products and repair procedures. • Bilingual skills (Spanish) a plus. Benefits: • Competitive salary and 2 weeks PTO per annum. • Fast-paced, dynamic work environment. • The satisfaction of helping customers and ensuring their safety on the road.

🚗 Office Manager – Rental Car Company (Lansdowne, PA) 🚗 Full-Time | Monday – Saturday | 9AM – 5PM | $1,000/week We’re a fast-growing rental car business looking for a skilled, dependable Office Manager with experience in the car industry — especially rental cars. You’ll be the backbone of the operation, managing the front office, customers, payments, and systems daily. Responsibilities: Manage and update the CRM system with customer and vehicle information Handle all phone calls — schedule rentals, answer questions, assist customers Check customers in and out for rentals and returns Process payments, deposits, and tickets accurately Maintain organized rental contracts, fleet files, and reports Communicate daily with mechanics, drivers, and management to keep the flow smooth Requirements: Experience in the rental car business (preferred) or automotive office management Excellent communication and multitasking skills Strong organizational and problem-solving ability Dependable, punctual, and professional Comfortable using CRM systems, Google Drive, and spreadsheets Pay & Schedule: 💰 $1,000 per week 🕘 Monday – Saturday | 9AM – 5PM 📍 Lansdowne, PA To Apply: Text resume to 215-554-1312 for an interview between 9AM – 9PM Include your name, experience in the car business, and previous positions held

The Garage is looking for a receptionist. This is a part-time/full-time position, Monday through Friday, 8 am - 5 pm, with a salary range of $16-18/hr, that requires a mix of front-desk responsibilities and administrative support. The Garage offers major medical insurance and paid vacation. Responsibilities: Answer and direct phone calls and emails. Assist with administrative tasks, including invoice entry and document management. Greet and assist customers professionally. Organize and maintain office files and supplies. Support the team with light duties as needed. Utilize Microsoft Office (Word, Outlook) for daily tasks. Requirements: Valid New Mexico Driver's License Basic computer proficiency Strong organizational and multitasking abilities Positive attitude and excellent communication skills. Please send your resume by email or give us a call at 505-352-5152 and ask for Mike Beal

Could grow to a full-time position. We are a local family-owned business involved in real estate development, self- storage and a successful and growing start-up involving RV overnight stays. We are looking for an individual who will fulfill a variety of responsibilities within this scope. The ideal candidate will be responsible for providing exceptional customer service and administrative support. The position would initially be part-time but would become full-time as development phases are competed. The applicant should be intelligent, dependable, a quick learner, enthusiastic, detail-oriented, flexible, focused and hard-working, able to work well both independently and as part of a team, and able to handle multiple tasks in a sometimes fast-paced work environment. We seek someone willing to open to working on Saturdays. Must have a positive outlook, good interpersonal communication skills and seek a job that will offer some challenge while providing an opportunity for true job satisfaction. Must have competence in basic computer use, including familiarity with WORD and Microsoft Outlook; we will train in the use of additional software used to run the businesses. Please provide a cover letter explaining why you are strong candidate for this position. Duties: - Greet and assist customers in a friendly and professional manner - Manage front desk operations – including answering phone, emails, and inquiries. overnight stays - Perform office tasks – including filing and data entry -Perform various administrative assistant and light maintenance duties - Perform storage business and hospitality-oriented tasks – including leasing storage spaces and taking payments - Cleaning, as required Experience: - Previous experience in a hospitality, office management, accounting, marketing and customer service is preferred - Strong computer skills with the ability to work with various software applications Qualified applicants only, consistent with this job description. Please include a resumé and cover letter stating why this opportunity interests you and why you feel qualified for the position. Two references, minimum.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer support and ensuring a positive experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle inquiries effectively. To provide outstanding customer service through various communication channels, including phone, email, and chat. Assist customers with services, ensuring their needs are met promptly and accurately. Utilize Microsoft Office and other software tools for data entry and documentation purposes. Maintain a high level of professionalism and phone etiquette during all interactions with clients. Collaborate with team members to resolve complex issues and improve overall customer satisfaction. Analyze customer feedback to identify trends and recommend improvements to services or processes. Proven experience in customer service or client services. Proficient in Microsoft Office applications and comfortable with computer systems for data entry tasks. Strong analysis skills to assess customer needs and provide appropriate solutions. A positive attitude, patience, and the ability to work well under pressure in a fast-paced environment. Join us in delivering exceptional service to our customers while growing your career in a supportive environment! Job Type: Part-time to grow into full-time.

We are a thriving plumbing company based in the beautiful city of San Francisco, and we're currently seeking a talented and organized individual to join our team as a Dispatcher or C.S.R.. If you have excellent communication skills, a strong focus on customer service, and experience with Service Titan, we want to hear from you! Responsibilities: - Efficiently manage and prioritize incoming service requests, ensuring timely dispatching of our skilled plumbing technicians. - Communicate effectively with customers, addressing their queries, providing updates, and ensuring a smooth customer experience throughout each service call. - Utilize Service Titan software to track job progress, maintain accurate records, and generate reports as required. - Collaborate closely with our team of plumbers to ensure efficient scheduling and maximize productivity. - Proactively identify any potential scheduling conflicts or issues, and resolve them promptly to maintain seamless operations. - Maintain clear and consistent communication with all stakeholders, including customers, technicians, and management. Requirements: - Strong communication skills, both written and verbal, with the ability to convey information clearly and professionally. - Exceptional organizational abilities to effectively manage multiple tasks and prioritize accordingly. - Previous experience with Service Titan software is highly preferred, as it will be a crucial tool in streamlining dispatching processes. - A customer-centric mindset, with the ability to provide outstanding service and support to our valued customers. - Demonstrated problem-solving skills and the ability to think quickly on your feet in a fast-paced environment. - Strong attention to detail and accuracy in maintaining records and reports. - Ability to work well both independently and collaboratively within a team. Compensation: Compensation will be negotiated based on the candidate's skills, experience, and qualifications. We offer a positive work environment, opportunities for growth within our expanding company, and a competitive compensation package. If you're ready to join a dynamic team and contribute to our success, please submit your resume and a cover letter detailing your relevant experience. We look forward to reviewing your application and meeting you soon!