Millright CNC - set up and G code help (Elgin)

Autonomously participate throughout all phases of the software development lifecycle while guiding Quantitative Researchers and Traders through the creation and implementation of automated system software solutions that leverage sophisticated statistical techniques and technologies. Analyze Quantitative Researchers and Traders needs and software requirements to determine feasibility of new features and enhance existing trading strategies by combining quantitative and programming expertise; leverage advanced mathematical techniques, experience with data analysis/data analysis technologies, and experience with object oriented programming skills (in C++, Java, or C#) to design, develop, and deliver high-performance production code, new features, and enhancements to existing trading strategies; research, design and develop heavily computational algorithms and technical design specifications; Find, investigate, and resolve user and application problems by developing best practices and technical solutions for the team; provide training for new procedures and develop an understanding of the relevant aspects of the business domain. Work with quantitative researchers and traders to develop new features and enhance existing trading strategies by combining quantitative and programming expertise; Focus on functional and numerical testing throughout the entire software development lifecycle; analyze user needs and software requirements to determine feasibility of design within time and cost constraints; Monitor the status and functionality of systems; Resolve technical problems and provide guidance on how to improve business and technology solutions by employing software coding and programming skills; modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance; independently solve business problems and enhance and extend front, middle and back office business capabilities of the firm by contributing to the development of innovative, advanced, stable systems. REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, Mathematics, Physics or related discipline providing strong quantitative and analytical skills, plus five (5) years of progressive experience utilizing Python, C++, C#, or Java OR Master's degree, or foreign equivalent, in Computer Science, Engineering, Mathematics, Physics or related discipline plus two (2) years of progressive experience utilizing Python, C++, C#, or Java. Contact: Email resume to: applytoSIG@sig.com and ref job code: 202505

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

About the Position We are seeking a motivated IT Support Specialist to join our technology team. This role will provide technical support and system administration in an environment of over 150 users, with a focus on Microsoft 365, Azure AD, Intune MDM, Apple Business Manager, and general IT operations. The ideal candidate will be bilingual (Spanish/English), customer-oriented, and capable of handling daily IT support, cloud administration, security tasks, occasional on-call responsibilities, and occasional travel between Tijuana–San Diego sites. ________________________________________ Responsibilities • Provide technical support to ~150 end users (Windows, macOS, and mobile devices). • Manage user/group accounts, licensing, and access in Azure Active Directory and Office 365. • Administer Exchange Online, SharePoint Online, OneDrive, and Teams environments. • Configure and maintain Intune MDM policies and mobile/desktop device enrollments. • Manage Apple Business Manager for the iOS/macOS fleet. • Perform user onboarding and offboarding processes, ensuring compliance with security best practices. • Support and maintain the Barracuda Email Gateway to reduce phishing/spam incidents. • Provide support for Hikvision CCTV cameras and NVR infrastructure. • Apply networking fundamentals to troubleshoot connectivity issues (LAN/WAN, VPN, firewalls). • Maintain IT asset inventory and equipment labeling management. • Develop and maintain automation scripts in PowerShell and Bash. • Participate in on-call rotations and respond to critical IT incidents. • Collaborate with the IT team to continuously improve processes, security, and reliability. ________________________________________ Qualifications Required Skills and Experience • 2+ years of experience in IT support or system administration. • Bachelor’s degree in Computer Engineering or related field (required). • Solid knowledge of Azure AD, O365, Exchange Online, SharePoint, OneDrive. • Hands-on experience with Intune MDM and Apple Business Manager. • Familiarity with Barracuda Email Security Gateway. • General networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). • Knowledge of IT security best practices. • Experience with Hikvision CCTV systems (desirable). • Proficiency in PowerShell and Bash scripting. • Excellent problem-solving and communication skills. • Bilingual (Spanish/English) – required. • Availability for occasional site travel (Tijuana, San Diego). Certifications (desirable, not mandatory): • CompTIA A+ • CompTIA Network+ • CompTIA Security+ (preferred) • CCNA (preferred) • Microsoft Certified: Azure Administrator Associate (preferred) • Microsoft Certified: Azure Fundamentals ________________________________________ What We Offer • Competitive salary and benefits package. • Professional development opportunities and certification reimbursement. • A collaborative IT team supporting a growing organization. • Exposure to cloud systems, security, and enterprise-level IT.

Ensure consistent, reliable, and efficient IT delivery service within a technical domain Ensure consistent, high-quality service and drive continuous improvement through standardizing management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding performance of IT service delivery quality within a technical domain in design, transition, deployment, and operational support Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Be aware of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP, or PMI certification preferred AWS Cloud Practitioner or Azure Fundamentals (AZ 900) preferred Experience: 10+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience with and exposure to technology services within the Service Infrastructure domain, to include: o  Linux and Windows Servers o  Server Virtualization o  Cloud Infrastructure o  Storage Infrastructure o  DevOps and Automation o  Management and Orchestration Tooling o  Identity, Credentials, and Access Management Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

• Collaborates with the development team and stakeholders to understand project requirements and specifications. Develop test plans, test strategies, and test cases to ensure comprehensive test coverage. • Execute manual and automated tests to verify software functionality, identify defects, and ensure adherence to quality standards. Perform functional, integration, regression, performance, and usability testing as necessary. • Document and track defects found during testing, and work closely with the development team to ensure timely resolution. Conduct root cause analysis and help identify corrective actions to prevent similar issues in the future • Develop and maintain automated test scripts using testing frameworks, tools, and programming languages • Set up and configure test environments, including hardware, software, and network configurations • Create and manage test data to ensure proper coverage and accuracy during testing. Identify and secure sensitive or confidential test data as required • Prepare and maintain test documentation, including test plans, test cases, test scripts, and test reports. Provide accurate and detailed reports on test results, metrics, and overall quality status to stakeholders. • Collaborate with cross-functional teams, including developers, business stakeholders, and business analysts, to ensure a shared understanding of requirements and quality expectations. Communicate effectively to provide feedback, raise concerns, and drive quality improvements. • Continuously evaluate and improve testing processes, methodologies, and tools to enhance efficiency, effectiveness, and overall quality. Stay updated with industry best practices, emerging technologies, and advancements in QA methodologies. • Promote a culture of quality within the organization by advocating for QA best practices, quality standards, and processes. Participate in code reviews, design discussions, and quality-related initiatives to ensure quality Master's Degree in CS of Information Technology required, plus minimum 24 months of relevant experience

Oversee end-to-end delivery and operational performance of application services supporting DoD missions Coordinate cross functional teams (App Dev, DB, Platform, Cyber, Network, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) to balance velocity, reliability, and security; maintain decision records and traceability Define and maintain service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own the Service Catalog entries for application services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new or changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO artifacts, handover) Forecast demand and plan capacity (computer, storage, licenses, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: pre implementation reviews, maintenance windows, freeze periods, and rollback validation Ensure releases meet readiness gates (approvals, testing, monitoring, comms) and verify post change health Own P1/P2 Major Incident bridges, communications, and stakeholder updates through resolution Ensure first response quality (MTTA), restoration (MTTR), user experience impact tracking, and formal post incident reviews Drive RCA with durable corrective actions; track aging and effectiveness checks Manage availability targets, error budgets, technical debt, and resiliency patterns (graceful degradation, retries, circuit breakers) Maintain service continuity, DR plans, and evidence of periodic tests (RTO/RPO attainment) Align service operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs; negotiate improvements or remediation plans Validate vendor runbooks, maintenance notifications, and participation in incidents/RCAs Provide daily/weekly/monthly performance reporting (availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/analysts/engineers; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with application architectures (web tiers, APIs, microservices/containers), observability concepts (APM, logs/metrics/traces), and security controls in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.