Agoura Hills Quality Assurance & Control Job Listings

Director of Evaluation and Engagement63848772405121120

Workable

Director of Evaluation and Engagement

Location: Los Angeles  Salary: $120,000 to $136,000      Organization Overview  Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary The Brilliant Corners’ Housing Services Team is nationally recognized for its ability to secure scattered-site and project-based housing for vulnerable and extremely low-income households within tight rental markets. With offices in Los Angeles, San Francisco, and San Diego, our team moves hundreds of folks into permanent housing every month. We use robust landlord engagement strategies, including financial incentives, to secure community-based units for vulnerable populations. Our participants include people exiting institutions, people with intellectual and developmental disabilities, and people experiencing homelessness. We pair landlord engagement with tenancy-centered services using a customer-service approach to ensure shared success for our participants, property providers, case management partners, and funders. This collaborative approach is instrumental in ending cycles of homelessness and institutionalization for thousands of people in Los Angeles County and across California. Program Summary Housing Services’ Program Development team supports five focal areas across all regions: quality assurance, program evaluation, program policy, client engagement, and staff development. This newly formed team advances the Division’s progress in these areas with the goal of ensuring that all clients Brilliant Corners serves across the state receive high-quality, participant-centered services. Position Overview The Director of Evaluation and Engagement is a strategic leader responsible for driving evaluation and engagement activities for programs across Brilliant Corners’ Housing Services Division. With the support of the Deputy Chief Program Officer for Program Development, this role oversees the design and implementation of mixed methods evaluation strategies and leads key engagement efforts with participants and other key stakeholders. The Director works internally to convey the impact of programs, identify areas for programmatic innovation and improvement, and amplifies evidence-based best practices. They also play a critical role in conveying the story of our programmatic impact to audiences externally. Position Responsibilities: Evaluation and Driving Continuous Improvement Design and implement division-wide evaluation frameworks that assess program and process effectiveness, fidelity, and impact Lead and oversee the full life cycle of evaluation activities from research design to dissemination Develop metrics and appropriate data collection tools for both qualitative and quantitative research efforts Translate findings into actionable insights through reports, dashboards, and presentations tailored to multiple audiences (both internally and externally) Play a key role in the development and implementation of continuous quality improvement cycles Engagement and Inclusion Lead inclusive participant engagement strategies to ensure participant voice informs program design, implementation, and improvement Serve as a co-lead facilitator for program participant advisory board(s) Create avenues to engage with other key stakeholders in our programmatic model (property providers, ICMS providers, etc) in service of evaluation Design and facilitate focus groups, interviews, surveys, and other stakeholder engagement activities Develop feedback loops that ensure actionable insights from engagement activities are shared with program leadership Champion equitable evaluation practices that center lived experience Organizational Strategy and Collaboration Serve as a leader in advancing key strategic plan objectives and KPIs related to evaluation, engagement, and quality improvement Collaborate with key stakeholders (including program leadership, data and tech, policy, quality assurance, and communications staff) to ensure alignment between evaluation, engagement, and program goals Contribute to grant proposals and reporting by providing relevant evaluation framing and analysis Supervise and mentor staff supporting evaluation and engagement work (note: while the role does not currently have supervisory responsibilities, it may in the future) Professional Experience Experience in homelessness services, housing, public health, or other human services sectors. Familiarity with implementation science principles and/or continuous quality improvement strategies. Requirements Professional Experience At least 7 years of relevant professional experience in program evaluation or research, including 3+ years in a leadership or management role. Extensive experience overseeing the full life cycle of primary research and/or evaluation activities (including experience identifying appropriate study designs, facilitating data collection, leading data analysis with the appropriate methods, and reporting out findings). Experience working with individuals with lived experience of homelessness or those who hold other marginalized identities. Experience designing and leading inclusive engagement efforts such as focus groups, advisory boards, interviews, or surveys. Knowledge, Skills, and Abilities Deep expertise in quantitative and qualitative research methods, with the ability to discern and apply appropriate research and data analysis frameworks. Skilled in translating data into actionable insights through reports, dashboards, and presentations tailored to diverse audiences. Strong understanding of equitable evaluation practices and their application in research and program evaluation. Demonstrated ability to lead cross-functional initiatives and collaborate with internal and external stakeholders. Strong project management skills with the ability to manage multiple projects and deadlines simultaneously. Core Competencies  Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges  Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes  Priority Setting: Focuses on highest impact priorities advancing strategic objectives. Aligns resources, eliminates roadblocks, and provides direction through a compelling vision  Managing through Systems:Designs and implements systems, processes and infrastructuresenabling effective execution, oversight, empowerment and accountability. Drives results through indirect influence and continuous improvement  Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development    Organizational Values  Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.   Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.   Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.  Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.   Salary range for this position is $120,000 to $136,000 annually. This position is being offered at $120,000 to $136,000 annually.    Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Benefits · Health Care Plan (Medical, Dental, & Vision)  · Retirement Plan (With 5% Match)  · Life Insurance (Basic, Voluntary and AD&D)  · Paid Time Off (Vacation, Sick & Public Holidays)  · Family Leave (Maternity, Paternity)  · Short Term & Long-Term Disability  · Training & Development  · Wellness Resources  · Hybrid Work 

Los Angeles, CA, USA

$120,000-136,000/year

Workable

Data Analyst

Sawhorse Productions is a Los Angeles based, Award winning full-service creative studio turning ideas into unforgettable experiences through captivating branded content, viral social moments, and groundbreaking interactive experiences. We partner with industry-leading brands, artists, and studios such as Walmart, Google, NBCU, Fanatics, Toyota, Pepsi and Alo to deliver industry leading, innovative multi-platform content. At Sawhorse, we believe in fostering a culture of collaboration, creativity, and relentless excellence while shaping the future of digital storytelling. Our releases include: Walmart Discovered - 2024 ADDY Winner Alo Sanctuary Beetlejuice Escape the Afterlife Lamborghini Lanzador Lab - 2024 Telly Winner Elton John’s 'Beyond The Yellow Brick Road' Olivia Rodrigo Fashion Klossette And numerous digital fashion releases on web3 platforms Sawhorse Productions is looking for a Data Analyst to join our Interactive Department and dive deep into game analytics and shape the future of interactive experiences. In this role, you’ll extract and interpret data from Roblox games to optimize gameplay, enhance player engagement, and drive strategic decision-making. You’ll work closely with game designers, developers, and product teams to uncover trends, identify issues, and implement data-driven solutions that improve performance and monetization. Requirements Extract and interpret game data: Use SQL queries to retrieve and analyze large datasets from Roblox games, identifying trends in player behavior, engagement, and monetization. Uncover and solve game design issues: Detect imbalances, exploits, and engagement drop-offs (e.g., currency hoarding, level skipping) and collaborate with developers to create effective solutions. Optimize game performance and engagement: Leverage data-driven insights to enhance game mechanics, UI/UX, and overall player experience. Design and execute A/B testing: Run controlled experiments to measure the impact of new features, gameplay adjustments, and content updates on player retention and monetization. Support live-service updates: Identify key engagement trends between updates and develop strategies to maintain player interest over time. Track and improve monetization strategies: Analyze in-game purchases, player progression, and economic trends to maintain a fair and engaging game economy. Develop real-time analytics dashboards: Create clear, interactive reports using Tableau, Power BI, or similar tools to track key performance indicators (KPIs). Ensure data accuracy and integrity: Implement validation processes to maintain clean, reliable datasets and troubleshoot discrepancies in analytics. Present actionable insights: Translate complex data into clear recommendations for game designers, developers, and marketing teams to align data-driven insights with business goals. Work cross-functionally: Partner with game designers, developers, and marketing teams to ensure data-driven decision-making aligns with player engagement strategies. Stay ahead of gaming analytics trends: Research industry best practices, new data tools, and emerging trends to enhance Sawhorse’s analytics capabilities. Monitor competitor performance: Conduct benchmarking research to understand market positioning and identify opportunities for improvement. Qualifications A strong candidate for this position should have the following qualities: Proficiency in SQL and database management: Ability to write complex queries, extract insights, and handle large datasets efficiently. Experience with game analytics tools: Familiarity with analytics tracking systems for gaming platforms, preferably Roblox Studio, Luau scripting, and custom event tracking. A/B testing and statistical analysis expertise: Understanding of hypothesis testing, experiment design, and interpreting results to drive decisions. Data visualization & reporting: Experience using Tableau, Power BI, or similar tools to create clear, insightful reports and dashboards. Strong understanding of game design principles: Passion for gaming with a deep understanding of player psychology, engagement loops, and monetization mechanics. Experience in live-service game analytics: Ability to track engagement patterns, optimize player retention strategies, and adapt to evolving gameplay dynamics. Background in game economy balancing: Knowledge of virtual economies, currency sinks, and in-game purchasing behaviors. Ability to translate data into actionable insights: Strong analytical skills with a keen ability to identify trends and recommend improvements in game design and player engagement. Exceptional communication skills: Ability to present complex data findings in a clear, digestible way to both technical and non-technical teams. Self-starter with a proactive mindset: Ability to work independently, identify problems, and develop creative data-driven solutions with minimal direction. Nice to Have's Experience with mobile gaming analytics: Knowledge of data tracking and analysis for free-to-play mobile games. Scripting or coding experience: Familiarity with Python, R, or other statistical programming languages for advanced data analysis. Experience working on user-generated content platforms: Roblox preferred, but experience with UGC gaming platforms is a plus. Knowledge of AI in gaming: Understanding how AI and machine learning can enhance player experiences and game optimization. Benefits Hourly Rate: $30 – $46 (This is a Freelance position and hours may vary) Flexible, remote-friendly role with occasional in-office collaboration opportunities in Los Angeles. Opportunity to work on cutting-edge gaming projects with a team passionate about interactive entertainment. Collaborate with top-tier gaming and entertainment brands. EEO Statement Sawhorse Productions is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Sawhorse Productions will provide reasonable accommodations for qualified individuals with disabilities. Sawhorse Productions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.

Los Angeles, CA, USA

$30-46/hour

Lead QA Tester (Manual)63499944887681122

Workable

Lead QA Tester (Manual)

Responsibilities Design manual tests to confirm that the front end build is achieving the desired results and is ready for release. Manual front end testing on Mac's, PC's and mobile devices to ensure compatibility with websites, apps, and other digital projects. Oversee a team of Jr. QA testers, assigning work, reviewing results and planning out daily tasks/tests. Collaborate with Designers, Front-End Developers and Producers to test the design and implementation of the application experience Work with Backend Developers to test features and efficiencies Find every defect. And then more. Test compatibility over every browser, device and possible delivery system. Participate in design and code reviews when needed Identify and communicate best practices Occasionally test scalability through load and stress testing. Requirements Strong Communication Skills Knowledge of JavaScript Front end manual website testing experience Working knowledge HTML, CSS, and related web technologies Awareness of cross-browser compatibility issues and client-side performance considerations Design and UX sensibilities A natural curiosity for new technology and creative expression Nice to haves - testing on mobile devices, and or a good understanding knowledge of mobile OS and browsers. Must live in Los Angeles and work from our Studio. Benefits Passionate, talented, colleagues Beautiful studio space Competitive salary Paid time off Medical, dental and vision insurance Sponsored tech talks *This is a contract to perm position.

Los Angeles, CA, USA

Negotiable Salary

Workable

Lead IQC Technician

Media IQC (Quality Control) Lead At Pixelogic Media, we believe that our success is driven by our culture of innovation, excellence, and inclusion. We are looking for individuals who share these values and are passionate about transforming the way the media industry evolves. If you are a self-starter who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity to help shape the future of entertainment. Shift: Monday-Friday Day Shift - start time 11am Compensation: $25-33/hr Summary As a Media IQC (Incoming Quality Control) Lead at Pixelogic Media, you will oversee and perform end-to-end measurements and quality checks on media files received from global clients. In this leadership role, you will collaborate closely with Project Managers, Data I/O, Content Operations, and other teams to proactively identify and report any technical issues (Audio, Video, Subtitle). You will also optimize asset creation and archival processes, ensuring the highest standards of quality and efficiency across all media projects, while providing team guidance and training to support management goals. Responsibilities Organize team priorities and assignments based on workload and management input. Monitor task due dates and take necessary actions in agreement with management. Track project progress to ensure timely completion and alignment with objectives. Investigate system errors and guide junior staff on proper escalation. Revise IQC task layouts and confirm necessary changes with project managers and management. Support team achievement of daily, weekly, and monthly goals. Update weekly presentations and report completed tasks. Document inspection results and maintain accurate IQC reports. Review and approve inspection-related documentation. Assist in developing and implementing team training programs (PDP/PIP). Create documentation and production plans using Microsoft 365. Present, demonstrate, and train others on tools, systems, and workflows. Review IQC reports and findings to maintain RTFT (Right the First Time) rates. Oversee VIP IQC reviews and documentation of findings. Perform functionality tests on tools and provide feedback. Identify and report technical issues within Pixelogic’s QC system. Support onboarding and troubleshoot team connections. Field escalations and resolve or escalate appropriately. Facilitate team training and skill maintenance. Help deploy new IQC workflows. Perform linear and spot-check reviews on audio, video, subtitles, artwork, and metadata. Ensure proper sync and placement of subtitles and captions across languages. Apply offsets in IQC tools to ensure synchronized files. Run file integrity checks and verifier tools; report issues as needed. Ensure adherence to asset creation, archival, and QC workflows/checklists. Load and set up Resolve projects for IMF and DoVi packages. Report file metadata, color spaces, and Nit values. Trim video files in DaVinci per client specs. Report True-Peak and LKFS measurements. Identify and report CPL violations for timed-text files. Maintain and update the team knowledge base and training materials. Document team policies, procedures, and best practices. Assist in testing new production systems and updates. Identify process improvement opportunities and coordinate implementation. Attend meetings and present ideas for workflow enhancements. Support team development by aligning career goals with shared objectives. Foster a supportive, positive work environment and motivate the team. Communicate daily with the IQC manager on scheduling and completion of work. Present IQC workflows to other LOBs, including charts and presentations. Share feedback and flag errors with other LOBs via email. Complete other tasks as assigned by management. Maintain accuracy, adhere to security policies, and represent departmental procedures. Requirements Qualifications Bachelor’s degree in Filmmaking, Media, Mass Communication, or related field. 5+ years in a post-production environment with media QC experience. Minimum 2 years of experience in File or Package QC Supervision. Strong English communication skills—written and verbal. Project management and team leadership experience. In-depth knowledge of media formats, QC tools, and industry standards. Familiarity with HDR/SDR, immersive audio (3D, ATMOS, DTSX), and framerates. Experience with DaVinci Resolve, Adobe Premiere, and similar tools. Strong analytical, problem-solving, and troubleshooting skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to manage multiple tasks, prioritize, and meet deadlines. Self-starter with a collaborative mindset and attention to detail. Knowledge of asset archival processes and data management systems. Willingness to learn new tools and techniques. Experience with both Mac and Windows OS. Competencies Leadership Conflict Management Interpersonal Skills Action-Oriented Priority Setting Planning Peer Relationships Customer Focus Technical Expertise Learning Agility Adaptability

Burbank, CA, USA

$25-33/hour

QC Technician (graveyard/night shift)63499914752259124

Workable

QC Technician (graveyard/night shift)

Shift: graveyard/night shift (11pm start) Compensation: $21-31/hr To support our Digital Cinema department, we are seeking a swing-shift QC Technician who can fulfill the responsibility of linear QC for Digital Cinema Package (DCP) in a theatrical and/or production suite environment, while ensuring that all security protocols are followed when dealing with sensitive material. The ideal candidate will have a good understanding of DCP including image, audio, accessibility and immersive elements. They should have knowledge and experience with Digital Cinema playback servers, audio, captioning, motion devices and other equipment required to carry out the QC workflows. In addition, QC experience with other formats and media including IMP, video, discs are pluses. They should be highly motivated, possess a flexible attitude, keen eye for details and a highly effective communicator especially with clients. They should also able to work as part of a team that deals with changing priorities and workloads. Responsibilities: · Perform theatrical QC services · Perform QC on other materials such as sources from clients (for example DCDM, DSM, video, audio on workstations such as DVS Clipster, Resolve, Colorfront’s Transkoder etc) · Perform the above QC internally or/and with clients · Manage client engagements in the theaters where appropriate · Ingest materials via physical media or electronic transmission to playback servers or devices such as Dolby IMS2000, GDC, Doremi etc · Create detailed QC reports · Follow internal as well as client specific security protocols · Must be willing to work weekends, holidays and past their normal scheduled shift if needed · Create stereography maps for foreign language versioning · Other related tasks as assigned to fulfill responsibilities Requirements · Experience in QC workflows within a theatrical environment preferred · Excellent knowledge and understanding of media including audio, video, subtitles and other immersive elements such as 3D, ATMOS, DTSX, D-Box preferred · Requires accurate and methodical approach to QC. A very detailed attention and focused attitude to audio, video and film impairments and artifacts, while making subjective decision to the severity of an issue and delivering appropriate feedbacks · Experience in working directly with clients and an excellent communicator · Passionate about quality, customer experience and customer service excellence · Ability to work on own initiative and also be a good team player · A positive attitude when experiencing obstacles and enthusiastic towards getting work done · Ability and willingness to learn new methods, procedures, or techniques and take on new tasks Experience: • Minimum one (1) to two (2) years of experience in quality assurance within a theatrical environment is preferred.

Burbank, CA, USA

$21-31/hour

Contract Compliance Manager63392080020483125

Workable

Contract Compliance Manager

The Contract Compliance Manager (CCM) is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The CCM must be able to work independently and with others, in any type of facility including but not limited to; industrial, manufacturing, office, medical, retail, etc. The CCM must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others in order to best meet clients’ needs. This position will start off as part-time, but will transition to full-time in the near future, Essential Functions · Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating to solve problems. · Review scope of work and ensure quality assurance per account to retain existing business and gain new business. · Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message. · Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement. · Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention. · Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures. · Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use. · Other duties as necessary. Requirements · High school diploma required or equivalent experience in the commercial janitorial services industry. · 2 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or off-site locations. · Strong planning, organization skills, and attention to detail. · Excellent communication and interpersonal skills. · Must be innovative and strive for continuous process improvement. · Must be able to work at night – hours may range anywhere between 5pm – 2am (depending upon the specific needs on any particular day). · MS Office, Internet skills required. Benefits Compensation: Rate of pay will be $25 per hour, with a guarantee of 20 hours per week, and $100 per month for gas. City Wide employees are paid on a bi-weekly basis. You are also eligible to earn a $150 monthly bonus, based on client retention (after 60 days of employment). Paid Time Off: PTO is accrued each pay period as determined by the state of California. You are eligible to use PTO after 60 days of employment. Health Benefits (eligible after 90 days of employment, or once work becomes full-time): Our health, group life, dental, vision, voluntary life, disability, and supplemental plans begin on the first day of the month after 90 days of full-time employment and a minimum of 30 work hours per week.

Van Nuys, Los Angeles, CA, USA

$25