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$40,000-55,000/year
15722 Sombra Ave, Lawndale, CA 90260, USA
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ShareHVAC Service Coordinator Location: South Bay, Southern California Employment Type: Full-Time Salary: $40,000 - $55,000 annually, based on experience Benefits: 401K, Medical, Dental, Vision Job Overview: Join a well-established, family-operated HVAC company with over 75 years of experience serving clients across California. We are looking for a motivated and personable individual to become an essential part of our team as an HVAC Service Coordinator. In this role, you’ll thrive in a fast-paced office environment, handling multiple tasks with ease. This position is perfect for someone eager to learn and grow within a company that values its employees and offers a path for career advancement. Key Responsibilities: • Schedule and dispatch service technicians across California via phone and email • Prepare and manage quotes for repairs, equipment replacements, and new Maintenance Contracts • Maintain accurate and current equipment lists for ongoing and new contracts • Order, track, and manage parts, equipment, and materials for various projects • Review and approve work orders for billing, ensuring all information is accurate • Handle customer billing inquiries, providing clear and effective communication • Process credit adjustments and manage returns of parts and equipment, both under warranty and non-warranty • Coordinate after-hours service calls, dispatching on-call technicians as needed • Log and process vendor returns and ensure credits are correctly received and recorded Qualifications: • Proficiency in the Microsoft Office suite is essential (Word, Excel, Outlook) • Strong computer skills and ability to quickly adapt to new software tools • Excellent oral and written communication skills • Fluency in English • Ability to work well under pressure and manage stressful situations efficiently Why Join Us? This is more than just a job; it’s a chance to build a career with a company that has a rich history and a bright future. In our fast-paced and ever-evolving environment, you’ll find opportunities to sharpen your skills, take on new challenges, and make a meaningful impact. If you are adaptable, thrive in dynamic situations, and are ready to contribute to a team that services all of California, we’d love to hear from you!
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