Client Liaison (Remote Position) (Austin)

Booklog is looking for a level 1 – 3 technical support individual. This position is to provide outstanding technical support for Booklog software and various interfaces along with onboarding of new customers, testing of software and training on usage of software. We’re looking for a motivated individual to be part of our committed team. We need to be the experts so our customers don’t have to. Located in Chicago’s Andersonville neighborhood; telecommuting is available. Qualifications • At least 2 years experience in technical support, preferably phone support • Experience with Microsoft Windows operating systems • Familiarity with databases and database troubleshooting • Knowledge of computer network systems • Ability to troubleshoot software problems and offer solutions by phone • Good problem solving skills with attention to detail • Strong verbal, written, interpersonal, and organizational skills • Ability to work both independently and in a team environment • Experience with SQL Server 2022, Sybase SQL applications and databases • Ability and excitement to learn new skills • A ‘think outside of the box’ mentality • Customer Service experience • Software training experience a plus • Previous experience training customers on software usage • Experience with use of peripheral devices • 10% or less travel to customer locations within the US to train and install software Benefits • Casual environment with a great group of people who love what they do • In office or telecommuting options • 100% paid health insurance • 2 weeks vacation to start • Generous 401K options • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and virtual intelligence—and offer an excellent platform to grow your career while shaping the future of the built environment. Procon now seeks a Construction Manager for an opportunity in the Cape Canaveral/Merritt Island, FL area. Procon's Space Coast office has been working with this government entity for over a year and is looking to grow the team. The candidate will have responsibilities that include but are not limited to construction, design/build, architecture and engineering, space management, facilities management, real estate, and leasing of complex construction projects. This role requires 5-10 years of experience in construction management on projects for construction, mechanical systems, structural elements, interior renovations, upgrades or new fit-outs. This role requires various skills and experience as listed below. Requirements Responsibilities and Duties Manage the activities of construction projects, to include planning, developing, implementing, and ensuring successful completion through the efficient use of existing workforce, equipment and contractors. This is professional work performed with considerable independence. Work is performed under the direction of the Procon and Client supervisors and is reviewed on a regular basis through observations, conferences, and results achieved. Demonstrates knowledge of principles, techniques, materials and equipment used in building construction. Coordinates projects from project design to project delivery and closeout. Assists in the development of project planning, proposals, cost estimates and budgets, timelines and schedules. Facilitates the design phase with the development of scope, managing consultants and end users, and providing effective and proficient reviews of project documentation. Manages and monitors progress of construction services. Prepares daily construction observation reports relating to all aspects of construction project activities. Ensures that projects are completed as contracted and as desired, to include design quality control, expeditious sequencing, contract administration, construction quality control, compliance with applicable codes and regulations, etc. Employs effective document control measures for project information, communications, and documentation. Understands project cost estimating for budget, change order review, negotiation and implementation. Mitigates and resolves disputes between end users, design consultants and contractors arising from the performance of the work as described in the contract documents. Interprets plans and specifications as needed. Verifies as-constructed conditions in the field against the plans and specifications. Makes daily visits to work sites to monitor progress and quality of construction. Identifies project risks and reports those risks, with recommendations, to the client. Provides technical management of projects including assessment of needs development, and evaluation of project plans and specifications. Coordinates and assists in the development of presentations for project management proposals and status updates. Reviews Contractor/Vendor pay applications to ensure they are accurate to reflect work agreed on for the time period. Interacts directly with base operations support and engineering groups. Performs other related duties as assigned. Qualifications and Skills Bachelor’s degree in Building Construction, Architecture, Engineering, or a closely related field and five years of responsible experience as: an owner’s representative, project facilitator, construction manager or design and construction contracting experience. Excellent communication skills, both written and oral, and has the ability to effectively facilitate meetings. Experience with coordinating with project stakeholders, contractors, architects, and engineers during all construction project phases.  Experience with reviewing design document submittals, reviewing cost and schedule estimates, collecting, preparing, and reporting programmatic information. Experience with estimating, cost verification reviews and project financial management. Experience in compiling and management of cost proposals and experience in generating and negotiating change proposals. Fluent in project management principles and how to implement project management principles. Ability to analyze all relevant project-related information and communicate project status and issues effectively in writing and verbally. This role requires 5-10 years of experience in construction management on projects for construction, mechanical systems, structural elements, interior renovations, upgrades or new fit-outs. Active PMP, CCM and/or CQM certification credential is highly preferred but not required. Proficiency in the use of Microsoft Office is required. Experience in the use of industry project management software such as Microsoft Project, Primavera P6, SharePoint, etc. is preferred. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.

Day shift, Full-Time with Benefits Monday-Thursday: 7 am-4:30 pm Friday: 8 am-noon $26/+ hr. +Monthly bonus program is paid when company-wide monthly sales goal is reached. Duties: - Create programs and nests for Bystronic and Amada Laser, based on customer PDF/STP files. - Create programs and nests for Amada EMLK Punch/Laser Combo. Requirements: - 2 years of SolidWorks experience. - Experience with SigmaNest is helpful. - Strong knowledge of manufacturing sheet metal parts - Knowledge of flat pattern layout and laser machines - Excellent attendance history - Ability to work in a team oriented, fast-paced environment This is a full-time position. We offer a full benefit package including 100% employer paid medical, dental and life insurance. Dependent coverage, short and long-term disability, AFLAC, and vision is voluntary is at employee cost. 401k, paid holidays and paid vacation round out our benefit package. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Need immediate help with my maps/maps support. Need to get the two apps to support one another. Need help this weekend for trip. Phone, zoom or meet in person.

CS Energy is hiring a Project Manager. The Project Manager leads several project teams and works in partnership with our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Work with the EHS team to finalize the health and safety plan for a project Ensure the site team and subcontractors follow EHS and Quality policies Manage the project budget and lead the forecast review process, review with FP&A and executives to ensure all project metrics are captured, manage client billings to achieve milestone payments, client and subcontractor change orders management, risk identification and mitigation Lead all Operations, Engineering, Procurement, Schedule, and Finance huddles. Track and manage all actions on Project Action List. Ensure all equipment orders, engineering deliverables and required subcontracts are completed in accordance with the CPM schedule and project milestones. Develop project execution plan that encompasses the complete scope of work required for a successful project. Manage production per the execution plan and review/adjust it with Superintendents as needed Management of EPC, vendor and subcontractor contracts with specific focus on vital terms such as, force majeure, notifications, schedule, LDs, IRA compliance, and other risks and compliance items Not only have a complete understanding of client specifications and requirements but also ensure compliance during pre-planning, preconstruction, construction, and closeout. Work with project controls to establish and maintain project schedule to meet all EPC milestones. Ensure the compliance with all project permitting and regulatory requirements such as SWPPP, local permitting, AHJ Specific town requirements, building and electrical permits. Timely and concisely communicate schedule, cost, quality and safety concerns to Management Negotiate change orders to the benefit of the company Manage, develop, and maintain subcontractor relationships Create and maintain a thriving team culture at the project site. Coaches employees on cultural improvements. Assist and lead as needed, the Management team and the Business Development team carry projects through FMEA process, contract signing and project start-up Develop and maintain client relationship with timely, accurate, and clear communication Understand other Operation Team member roles and provide training and mentorship to assist others in career development, Take ownership of project level P&L responsibility Foster a motivating team environment between Project Team and all other departments and project stakeholders Be present onsite for all important meetings during active construction, even if it is beyond company policy. Requirements Bachelor’s Degree in Construction Management, Renewable Engineering, Engineering or a related field 8+ years of relevant construction industry experience, with progressively greater responsibility Successfully led and managed complex project or portfolios valued at $75+ million Success leading, motivating and managing various project team sizes, including internal and external resources, while holding team members accountable Demonstrated decisiveness in resolving project issues, prioritizing and decision-making Success in leading projects to on-schedule and within budget completion Success in managing project start-up meetings, project drawings, project execution plans, and subcontractor and vendor buyouts Ability to do and manage others to read, understand and interpret contract, subcontracts, and purchase orders Success in managing subcontractors and developing and executing project changes Success in managing cost to complete estimates, costing and pricing Change Orders, and maximizing profits Entrepreneurial mindset with a well-rounded business perspective Strong proficiency in Word and Excel and a working knowledge of Microsoft Project and Bluebeam (or similar) Excellent teamwork, communication, and people skills are essential Effective time management skills capable of multitasking in a in fast environment Ability to travel to project sites or office 80% of the time *All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. * An offer of employment is conditioned upon complying with CS Energy's requirements including, but not limited to, signing a separate disclosure and consent form prior to any background check. *The State of New York requires CS Energy, LLC to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for this role is $120,000.00 - $170,000.00 Starting rate of pay may vary based on various factors, including, but not limited to an individual's experience and expertise. Certain roles are also eligible for bonuses, subject to CS Energy’s discretion and based on factors such as individual and/or organizational performance. * Applicants must be authorized to work in the United States on a full-time basis * CS Energy does not accept unsolicited resumes from individual recruiters and/or third parties in response to our job postings. Any unsolicited resumes become property of CS Energy and we reserve the right to pursue and hire any such candidate. ABOUT US  CS Energy is an industry-leading engineering, procurement and construction (EPC) renewable energy company that develops, designs and builds optimized solar, energy storage, and emerging energy projects. CS Energy has successfully designed and installed over 2 GW of solar and 650 MWh of energy storage projects across the United States. Owned by American Securities, a leading US private equity firm, CS Energy leverages strong relationships with solar developers, IPPs, utilities, off-takers, suppliers, and landowners to help our customers streamline the project development process, lower project costs, and create value for all stakeholders as a trusted long-term partner. CS Energy has achieved its success through attracting and retaining highly talented and motivated individuals who are passionate about the company’s success. We recognize the value of diversity and are committed to protecting, training, enriching, and empowering our team members as they grow their careers in the renewable energy space.   We work hard, are mindful of our social and environmental responsibilities, and continuously give back to our local communities. Our commitment is based on the following principles: safety, quality, integrity, collaboration, expertise, and diversity. We are proud to be continually awarded as a great place to work by nationally recognized programs based on employee feedback. Benefits CS Energy provides great benefits to our valued employees. Competitive Salaries Discretionary Bonus Program Field Weekend Pay Program Project Incentive Bonus Program (based on position eligibility) Per-diem Program for Field Employees ((based on eligibility) Vehicle Allowance & Gas Card Program (based on position eligibility) 401K Programs with Employer Matching Medical & Dental Benefits (Plan options 100% paid by employers), and Vision Plans Access to HSA with Employer Contribution Paid Referral Program Access to FSA - Health & Dependent Care Access to Short Term Disability Employer Paid Life Insurance Paid Time Off & Holidays Paid Parental Leave Program Volunteer Time Off Student Loan Benefit Program CS Energy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. CS Energy is an equal opportunity employer.