Seeking Administrative Assistant/Property Manager Assistant (los altos)

Position Summary: Performs daily customer interaction (inputs records of transactions, research, calculates and explains account information, etc.) by phone and/or in person and fundamental duties of his/her assigned areas. Essential Functions: • Provide timely and accurate information to customers on the phone and in person. • Process customer work orders/ changes according to established department policies and procedures. • Handle irate customers in a professional manner. • Responsible for providing daily interaction with customers by phone and/or in person to provide direct customer services. • Responsible for compiling and inputting accurate records of customer transactions to their account. • Responsible for providing research information on billing and account information regarding customer’s account. • Responsible for providing accurate information on policies, rates, fees, procedures, and other customer requested information. • Responsible for interacting with appropriate staff to ensure proper disposition of customer service requests. • May be required to work during emergency conditions. • Regular attendance is required. Additional Duties • To cross train in additional customer services functional areas as assigned. • Performs other related duties assigned.

Small Property Management office and Contractor looking for the perfect Administrative Assistant!! A two person office in need of a smart, fast learning Admin Assistant who is unafraid to jump in and start learning. The ideal applicant will bring structure with a good attitude, will have a desire to learn all facets of the job and will be willing to work hard. It is a fast paced office that can be very laid back. The dress code is casual and management can be flexible. We are open Monday-Friday, from 9am-5pm, but not necessarily in need of a full time person. We are looking to fill this position for 20-40 hours per week, depending on what the right candidate is looking for. WE ARE WILLING TO TRAIN- But we do prefer this person have general knowledge of the daily operations of an office, comfortable with all office equipment, familiar with MS Office to include Outlook and Excel, especially. And any knowledge of Quickbooks Online and bookkeeping practices would be extremely helpful! Please email resume, including a short cover letter, attention Carrie. Pay is based on experience and pay periods are weekly.

Overview We are seeking a dedicated and organized Receptionist/Assistant to join our team. This role is essential in providing excellent customer support and ensuring smooth office operations. The ideal candidate will possess strong clerical skills, time management abilities, and a friendly demeanor to create a welcoming environment for clients and visitors. Duties Greet and assist clients and visitors at the front desk with professionalism and courtesy. Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel as needed. Perform data entry tasks accurately and efficiently. Schedule appointments . Assist with various clerical tasks including scanning, submissions, photocopying. Support office management activities to enhance workflow and productivity. Provide customer support . Requirements Proven experience as a receptionist Strong organizational skills with the ability to multitask effectively. Excellent time management skills to prioritize tasks efficiently. Proficiency in using office equipment and software, Bilingual abilities are a plus, enhancing communication with diverse clients. Exceptional customer service skills and a friendly demeanor. Knowledge of proper phone etiquette and professional communication standards.

Overseeing all supply chain operations Analyzing and optimizing logistical procedures. Reviewing, preparing, and routing purchase orders Monitoring shipments, costs, timelines, and productivity Addressing and resolving shipment and inventory issues Answering customer queries

Location: Primarily home-based with local client/site visits Schedule: ~20–30 hours/week to start, flexible hours Compensation: $20-$30/hr depending on experience. Biannual performance reviews and pay increases, eligible for profit sharing bonuses after 6 months. Benefits/Perks: Up to 3 weeks/year PTO + paid sick leave & holidays; 50% off weekly home cleaning for your own home; mileage reimbursed at 110% IRS standard rate; training provided Employment: W-2, hourly (overtime per VT/FLSA rules) Target Start: Mid–late October Role overview Own the day-to-day: set up new clients, build house-specific checklists, run the schedule, support two cleaning crews, and maintain quality standards. You’ll also handle light social media a few times a week to keep our local presence responsive and friendly. Client & quality * Conduct client intake (phone/video/in-home) to document preferences and scope * Create and maintain customized room-by-room checklists per home * Perform on-site quality checks for the first 2–3 cleans at a location, then periodic spot checks * Manage client communications, feedback, and straightforward issue resolution Scheduling & crew support * Publish/maintain weekly schedules; manage changes, cancellations, and waitlist * Orient new cleaners to standards, routes, safety, and checklists * Support crew leads with daily notes and updates Supplies, admin & HR-lite * Order/track supplies and small equipment, deliver to crews; maintain inventory within budget * Collect/review time data; hand off clean inputs for payroll * Maintain tidy records (onboarding checklists, I-9 verification status, client files, inspections) Light social media/marketing (2–3 touchpoints/week) * Post simple updates/tips/community spotlights * Respond to comments/DMs and acknowledge reviews * Keep a lightweight content checklist; note what drives inquiries What you’ll bring * Strong people skills; professional phone/email manner * Organized, detail-oriented, comfortable with shifting schedules * Tech-comfortable (Google Workspace; basic scheduling tools; Canva/FB/IG/Google Business Profile a plus) * Experience in residential cleaning, hospitality, field ops, or office/people management preferred * Reliable transportation for local visits; able to lift/carry up to ~25 lbs for inspections/supply runs How we’ll measure success (first 90–180 days) * Weekly schedule published on time; * >95% on-time job starts * Checklists in place for all recurring clients; * Re-clean rate https://form.typeform.com/to/rdCftmDb (You can also include a resume or brief work history if you have one, but it's not required.)

We’re looking for a sharp, reliable Executive Assistant / Operations Coordinator to help with the national launch of our education and media brand that teaches plumbing company owners how to scale their businesses. You’ll play a key role in supporting our operations — everything from CRM setup and customer support to research, content publishing, and more. Responsibilities: - Help configure and manage our Zoho CRM and related systems - Provide customer support and handle inbound inquiries - Research state licensing databases to identify newly licensed plumbing companies - Assist with YouTube uploads, channel organization, and metadata - Help execute marketing campaigns and maintain accurate tracking data - Support daily operations for both our local plumbing company and our content creator/influencer brand Requirements: Strong organizational and communication skills Tech-savvy — comfortable learning new platforms (CRM, YouTube, OptimizePress, etc.) Excellent written English and attention to detail Self-starter who can follow direction but also think independently Familiarity with the plumbing or home-services industry a plus (not required) Why Join Us: - Be part of a fast-growing brand blending trades, media, and education - Work directly with the founder - Opportunity for advancement and long-term growth as the company expands - 95% of the work is remote To Apply: Call Brent at (727) 205-4390 for an immediate phone interview.