Front Desk / Administrative Assistant (Miami)

SUMMARY: As part of our Automotive B2B Service Team, the Automotive Shop Management System (SMS) Specialist & Trainer plays a critical role in delivering technical expertise and customer training on our Shop Management Systems and related SaaS products. The ideal candidate is a knowledgeable and motivated professional who brings together technical automotive expertise, product support skills, and customer training abilities. This position supports repair facilities by providing remote onboarding, in-depth training, product demonstrations, troubleshooting assistance, and continuous feedback collection to improve SMS solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned: • Serve as a Subject Matter Expert (SME) for our Shop Management System (SMS) and Point-of-Sale platforms. • Conduct remote product training and onboarding for customers. • Provide technical support and customer assistance via phone, email, and web. • Translate customer feedback into actionable product improvements. • Troubleshoot technical issues, including software, API integrations, and cloud-based environments. • Support development teams by writing business requirements and use cases for SMS enhancements. • Deliver engaging presentations and product demonstrations. • Collaborate with cross-functional teams, including marketing and product development, to enhance customer experience. • Assist with the development and testing of mobile features like VIN scanning and customer interfaces. • Represent professionalism and distinguished customer service. QUALIFICATIONS: • 5+ years of experience working with Shop Management Systems or automotive SaaS platforms. • Experience in training or educating customers in a remote settings. • Familiarity with SMS platforms such as ShopMonkey, VIP, R.O. Writer, MotoSHOP, ALLDATA, Mitchell1, or equivalent. • Experience working with APIs, cloud tools, and SaaS ecosystems. • Strong troubleshooting and analytical skills. • Exceptional written and verbal communication skills. • Experience working in customer support or call center environments is a plus. • Automotive industry background preferred.

URGENT I am seeking an assistant to greet clients, assist in processing sales and generally bring your upbeat energy! Some tech experience on Apple platform is preferred but not mandatory. Hours 10:45 - 7pm. 15-16 days per month Exciting young team in gorgeous offices. The days vary but Thursday - Monday is typical. Ideally a student or someone without another job as the days can vary. INTERVIEWING THIS WEEKEND Friday to Tuesday. IMMEDIATE START Thursday Oct 2. Training provided. Attitude is everything! Men and women equally considered. All ages welcome to apply. PUNCTUALITY AND ATTENDANCE ESSENTIAL.

Join Our Team of Exceptional Customer Success Representatives! We are one of California’s highest rated kitchen and bath remodeling companies seeking passionate and talented individuals with exceptional customer service skills to join our team. As a family and Veteran owned business we aim to treat our team members and customers alike, as family. Our business was founded on a world class culture where your work and life balance are both supported by a team of like minded, exceptional people. If you thrive in a fast-paced environment and have a genuine desire to make a difference in people's lives, then this opportunity is for you! This open position is part time 4:30-7pm shift during weekdays with open opportunities during the day on weekends as well. Responsibilities: -Answer incoming calls from potential and existing customers -Provide information about our remodeling services and products -Qualify prospects and identify customer needs -Schedule appointments for in-home consultations -Handle customer inquiries professionally and promptly -Build strong relationships with customers and maintain a positive company image -Collaborate with your fellow team members to improve customer service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service orientation -Excellent listening skills -Proficiency in computer skills including Google Suite -Ability to work independently and as part of a team -Ability to handle multiple tasks simultaneously and prioritize effectively -Ability to remain calm and professional under pressure -Reliable method of transportation to our Oakland office Opportunity Hourly at $18-20 per hour depending on experience Part time positions are available Opportunity to work with a talented team of professionals Chance to make a positive impact on the lives of our customers If this sounds like you, we'd love to hear from you! **Please respond to this post with your resume and a written description of why you feel you’re the perfect person for this opportunity. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. CA LIC 1046117

JOIN OUR TEAM TODAY The Host is the first impression of Tiffany’s Bistro and is responsible for setting the tone for the entire guest experience. The Host always greets guests in a warm and welcoming manner and properly maintains the condition of the store at all times. A professional attitude and sincere hospitality toward all guests is required at all times. The Host is fully aware of their assigned area and provides their guests with a fun experience, as well as technical issues during their visit. The Hosts are also knowledgeable and energetic to help guests with questions. Attendance is crucial-be here and be on time. Responsibilities: Perform guest services by greeting guests with a warm and welcoming smile. Ensure guest area is clean and properly prepared between each guest. Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example. Maintains a clean and organized work area. Maintain regular and consistent attendance and punctuality. Meet store operating policies and standards of safety and security, with or without reasonable accommodations. Engage with and understand our guests, including discovering the guests needs through clear communication. Available to perform many different tasks within the store during each shift. Available to work flexible hours when needed to accommodate the needs of fellow team members. Carefully monitors the store and assists management in identifying and resolving current and potential guest problems. Restocking inventory and cleaning throughout each shift. Qualifications: Must have reliable transportation and punctuality is a must. Ability to build relationships. Basic cash handling skills including writing dollar amounts and performing basic math to determine register balance. Lift a maximum of 20 pounds approximately waist high. Work at a pace consistent with changing business volumes and demands throughout the shift. Ability to learn quickly. Ability to understand instructions and request clarification when needed. Ability to work as part of a team. Basset certification required and can be obtained upon hiring. Must be 21 yrs. or older.

Help Us Transport the World's Most Precious Cargo! Now Hiring School Bus Drivers in Lawrence, KS! First Student Lawrence is looking for passionate individuals looking to make a difference in children's lives. Our bus drivers are deeply connected members of their communities, making them an integral part of the First Student family. WHY WAIT? CLICK HERE-Apply today! Questions? (785)841-3594 or apply today and help us keep people moving! First Student. Caring for students today, tomorrow, together. Non-Driving Monitor positions also available! First Student is proud to offer: $21.00 /HR Starting Wage, Paid CDL Training, +more.* *Conditions Apply, See location for details. FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

Check in and out customer care at front desk, full or part time, must be flexible, and be available to work weekends.