Owner Operators Needed for Dedicated Lanes! (Franklin)

About the Role We are seeking to add an additional Resident Manager for a property in San Francisco. We are looking for a reliable, proactive, and personable Resident Manager to oversee day-to-day operations. This is an excellent opportunity for someone who enjoys hands-on property management and values building a positive community for tenants. Key Responsibilities • Minor Repairs & Maintenance: Perform light plumbing, electrical, carpentry, painting, and general handyman tasks as needed. Conduct routine inspections to proactively identify maintenance issues. Coordinate with contractors and vendors for larger maintenance jobs • Tenant Interaction: Serve as the first point of contact for residents for non-emergency concerns, complaints, and maintenance requests. Respond promptly to tenant inquiries, complaints, and maintenance requests. • Unit Turns: Assist with cleaning and preparing units between tenants, including minor repairs and conducting move-in/move-out inspections. • Common Area Upkeep: Maintain cleanliness and safety of lobbies, hallways, laundry rooms, and other shared spaces. • Vendor Access: Coordinate access for outside vendors and contractors when more extensive work is required. • Emergency Response: Respond promptly to building emergencies and notify the Property Manager or emergency services as needed. • Reporting: Keep logs of maintenance issues, tenant concerns, and supply needs; report regularly to the Property Manager. • Rent Collection Assistance (if applicable): Post notices and communicate with tenants about rent-related concerns as directed. • Ensure building security and enforce building rules. Qualifications • Skilled Tradesperson: Experience in handyman work, basic plumbing, electrical, carpentry, or HVAC is highly preferred. Comfortable with light repairs and coordinating maintenance as needed. • Responsible & Reliable: You follow through on commitments and can be trusted to manage the property with minimal supervision. • People-Oriented: Strong interpersonal skills and a customer-service mindset are essential. You will be the first point of contact for tenants. • Detail-Oriented & Organized: Able to stay on top of maintenance, tenant issues, and record-keeping. • Strong communication and interpersonal skills Compensation Partial rent credit on a studio or 1-bedroom unit provided by the building. This accounts for approximately 40 hours of work per month. Additional hours paid at a rate of $19.18/hour.

About 1-888-Heat-Pumps Founded in 2023, 1-888-Heat-Pumps is a growing heating and cooling business serving the Bay Area. The company was started by three High School Friends in Berkeley, CA and its success is grounded in taking care of our customers, supporting coworkers, and taking pride in our work. We believe home heating and cooling technology is the future of making homes efficient and comfortable. We currently have 8 installers and 2 electricians and complete around 20 installation jobs a month. What Are We Looking for in an Office Manager? With our successful growth, it is time to add this core position to assist in aligning business systems and supporting our mission. We are looking for an innovative and entrepreneurial thinker with prior experience in office management. Someone who has an eye for improving processes and is a team player. You must have great communication skills and a willingness to learn. Primary objective is to ensure a smooth, efficient workflow and high client satisfaction. You must understand the project deliverable processes and contribute to the 1-888-Heat-Pumps culture, mission, and values. The Office Manager position is fulltime and based in our Berkeley, CA headquarters. Sample of Job Duties •Work collaboratively with 1888 Team members in the development, planning, and execution of agency operations (i.e., sales, field operations, administration). •Manage resources throughout the full project management cycle including procuring job inventory, team schedules, job tracking, and financials. •Coordinate with vendors, sub-contractors, 1-888-Heat-Pumps team members, and clients. •Submit rebate, incentives, and permit applications, monitoring the processes from beginning to end. •Keep financial information up to date and accurate. •Efficiently use software applications including project management CRM House Call Pro, QuickBooks, rebate portals, on-line permit application portals, and others. •Facilitate communication with customers. Address and resolve customer concerns in a timely manner. •Understand compliance with local building codes, HVAC regulations, and a safe work environment. •Keep paper and electronic job files up to date. •Work closely with Administrators, report-up, and participate in regular meetings. Minimum Qualifications • Exceptional communication and organizational skills. Applicant should have an understanding the trades, preferably residential HVAC, and have experience in client relationships. •Excellent time management, organization, and problem-solving skills. •Ability to respond to busy situations in a patient, friendly, and timely manage. •Responsible and motivated. •Detail-oriented, committed to follow-through and completion of tasks. •Able to work independently yet prioritize collective success. •Passion for improving home efficiency. •Digital proficiency: Microsoft Office Suite, QuickBooks, CRM project software including House Call Pro and Service Titan. Ability to work efficiently and accurately in Excel. •Education: High School or trade school graduate. •Driver’s License. Valid state-issued driver’s license and satisfactory driving record. •Experience in HVAC and/or construction management desired. Salary Range: $80,000 range commensurate with experience Please email cover message and resume