Browse
···
Log in / Register

Call Center Operator (dublin / pleasanton / livermore)

$23/hour

5568 Gibraltar Dr, Pleasanton, CA 94588, USA

Favourites
Share

Description

Company Description: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The main responsibilities of a Call Center Operator include transferring and redirecting phone calls, checking patient insurance eligibility, and collaborating with medical staff to ensure efficient patient services. It is crucial to have complete knowledge of clinic operations and procedures and to provide outstanding customer service to maintain a positive image for Axis Community Health. CLICK HERE TO APPLY:APPLY HERE Qualifications: • High School Diploma or equivalent. • Minimum one (1) year experience with medical office duties. • Appointment scheduling skills a plus. • Excellent telephone etiquette. • Proven ability to build relationships with patients and staff; must be service oriented. • An optimistic personality that sees opportunities, not just problems. • Proficient in medical terminology. • Knowledge in OCHIN Epic a plus. • Experience with alpha/numerical filing. • Bilingual fluency in Spanish, Farsi, Hindi, or Mandarin Chinese highly preferred. • Excellent time management skills to meet goals and objectives. • Process and deadline driven. • Ability to multi-task effectively; dependable, organized and self motivated individual. • Able to conduct yourself and answer patient inquiries in a courteous and professional manner. • Bilingual fluency in Spanish, Farsi, Hindi, or Mandarin Chinese highly preferred. • Strong analytical, employee relations, and interpersonal skills. • Excellent writing, business communication, editing, and proofreading skills. • Ability to interact effectively and in a supportive manner with persons of all backgrounds. • Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. • Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. • Ability to establish and maintain positive and professional working relationships. • Ability to organize and set priorities and be able to adjust priorities quickly as circumstances dictate. • Must be able to be at work regularly and on time. • Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. • A can-do attitude with attention to detail. • Ability to type a minimum of 35 WPM with minimal errors. • Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. • Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities: • Transfer and redirect phone calls to appropriate staff and departments. • Check patient insurance eligibility. • Have complete knowledge and understanding of clinic operations and procedures. • Collaborate with medical records, nurse and clinical staff to efficiently handle patient services. • Provide outstanding customer service to clients and to ensure a positive image for Axis Community Health. • Participate in staff meetings, and attend other meetings and training events as assigned. • May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: • Employer paid health, dental, and vision benefits to the employee. • Option to participate in a 403(B) retirement plan with employer matching contribution. • Partial educational reimbursement. • 12 paid holidays. • Accrued paid time off with each pay period. • Employee discount programs. • Colleague Referral Bonus Program. Connect with Axis: Company Page: https://www.axishealth.org Facebook: https://www.facebook.com/axiscommunityhealth LinkedIn: https://www.linkedin.com/company/axis-community-health Annual Gratitude Report: https://issuu.com/axiscommunityhealth/docs/gratitudereport2024 Physical Demands and Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Call Center Operator, Call Center, Customer Service, Customer Service Operator, Healthcare Operator, Healthcare Professional, Healthcare Worker, Call Center Support, Patient Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Clinical Tasks, Patient Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

Source:  craigslist View original post

Location
5568 Gibraltar Dr, Pleasanton, CA 94588, USA
Show map

craigslist

You may also like

Craigslist
Retail Pharmacy Marketer (Field Base) (Sylmar,San Fernando)
Job Overview We’re hiring a Pharmacy Outreach & Marketing Representative who works in the field to grow patient referrals and build relationships with local clinics and community groups. You’ll promote our services—free prescription delivery, easy adherence packaging, vaccines, and one-on-one support—by visiting partners, attending events, and tracking results. This role has weekly goals and you’ll work closely with the pharmacy team. Responsibilities Find, schedule, and make in-person visits each week to medical offices, clinics, senior centers, and community groups Explain our services and set up a simple referral process with staff Attend health fairs and community events; handle table setup, materials, and follow-up Record visits, leads, and new patients in a spreadsheet or simple CRM; send a short weekly report Create basic flyers/handouts; help with social posts and reviews Help new clinics start sending prescriptions; show staff how to e-prescribe and refer Share market feedback and suggest local campaigns Follow HIPAA privacy rules and represent the pharmacy professionally Qualifications Experience in healthcare marketing/sales or community outreach (pharmacy experience is a plus) Strong communication, organization, and follow-through; comfortable with daily field work Valid CA driver’s license, reliable vehicle, and insurance; basic Google Workspace/CRM skills Bilingual English/Spanish strongly preferred; able to work some evenings/weekends for events PART-TIME OR FULL-TIME
13750 Hubbard St, Los Angeles, CA 91342, USA
$20/hour
Craigslist
Female Caregiver 12hr shifts
Job description: We are looking for a compassionate and experienced Caregiver to join our team in providing high-quality care to a 99-year-old female client in Palos Verdes, CA. The primary responsibility is to assist with transferring the client from bed to wheelchair and supporting the on-site LVN during daily care routines. The ideal candidate will be dependable, physically capable of assisting with mobility support, and comfortable working as part of an interdisciplinary care team to ensure the client’s comfort and safety. Key Responsibilities: Assist with safe and respectful transfers (bed to wheelchair) Support the LVN with daily patient care tasks Ensure a clean and comfortable environment Provide companionship and monitor client well-being Schedule: Day Shifts: 7:00 AM – 7:00 PM Days: Monday, Tuesday, and Friday If you are a reliable caregiver with a passion for supporting seniors and working collaboratively in a healthcare setting, we’d love to hear from you. Join our dedicated team of healthcare professionals committed to delivering exceptional home care services that enhance the well-being of our patients! If interested in this position, please call our office at 310-393-1282 and we can tell you more about the case. -About Our Agency: It isn't easy to be a caregiver. You need a special kind of person to do the job right! We are CareNetLA. We have been serving Los Angeles for 16 years and partnering with amazing caregivers who have made a big impact in the lives of many seniors. We know our caregivers work hard for our clients, so we work hard for them. We are a W-2 agency and pay our caregivers every Friday. We offer caregivers training and support if issues arise with their clients. You are not out there alone, we are behind YOU! -Application Requirements: The ideal applicant will meet the following requirements: 1. Have a car and car insurance. 2. Have a clean DMV record with no more than 2 moving violations. 3. Legal resident of the US. 4. Able to lift and carry up to 50 pounds. 5. Registered with the Department of Social Services (including live-scan fingerprinting). 6. Have at least one year of caregiving experience. Job Type: Full-time Shift availability: 7am-7pm Day Shift (Required) Ability to Commute: Palos Verdes Estates, CA 90274 (Required) Ability to Relocate: Palos Verdes Estates, CA 90274: Relocate before starting work (Required) Work Location: In person
Highridge Park, 29035 Highridge Rd, Rolling Hills Estates, CA 90275, USA
$19/hour
Craigslist
Caregiver/Home Care Aide (Torrance)
HOME CARE PLACEMENT is a licensed Home Care Organization that is dedicated to serving Los Angeles County. We're looking for experienced caregivers that provide top-tier service and care for their clients. At Home Care Placement, our Mission is to provide a world class customer service experience to our patients and clients. We are founded on our why- to create a positive, life-changing experience that prioritizes our clients, caregivers and communities, above everything else. Our suite of services enhance the quality of life across each patient’s continuum of care. WHY YOU'LL LOVE WORKING WITH US: -Competitive Pay, including training pay -Flexible Scheduling: choose your hours -Career Advancement Opportunities -Client Retention BONUSES -Referral Bonus - Earn $250 when you refer a friend!- ask for details -Caregivers with agency experience will be fast-tracked - 150% LiveScan Reimbursement COMPANY INFO -Experienced Home Care Leadership Team with 20+ years of experience - 5/5 Stars on Yelp -Agency focused on a Higher Standard of Service and Care, delivered the "HCP Way" - Additional Information on our website https://www.homecareplacement.com/ CA State Requirements Include: State Background Check (LiveScan), Negative TB Test HCA Registration Successful completion of these requirements is required before you begin working with clients. https://homecareplacementllc.clearcareonline.com/quick-apply/ We are an equal opportunity employer. Locations: Torrance, Hermosa Beach, Redondo Beach, Manhattan Beach, El Segundo, Palos Verdes, Rolling Hills Estates, Carson, Gardena, Hawthorne, Long Beach, Lomita, San Pedro, Harbor City, Harbor Gateway Keywords: HCP, Home Care Placement, HCO, Home Care Organization, Caregiver, HCA, Home Care Aide, Personal Care Attendant, PCA, CNA, Certified Nursing Assistant, Medical Assistant, MA, HHA, Home Health Aide, IHSS, In Home Supportive Services, Private Caregiver, Retail, Customer Service, Healthcare, Hospitality, Care, Caretaker, Care Taker, Care giver, Homecare, Home Care Provider, Homecare Provider, Care Manager
20929 Hawthorne Blvd, Torrance, CA 90503, USA
$21/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.