Warehouse General Manager (Los Angeles)

Warehouse General Manager Location: Los Angeles, California Schedule: Full-time, Monday–Friday, 7:00 AM – 4:00 PM (may vary) Compensation: $95,000 – $160,000 annual salary. Benefits include health, dental, and vision coverage, 401k, paid holidays, and PTO. Position Summary The Warehouse General Manager oversees all day-to-day warehouse operations, ensuring smooth execution of processes, financial discipline, and a safe, productive work environment. This role requires a leader who can optimize performance, motivate teams, and deliver outstanding service to customers. Key Responsibilities Operations Leadership -Direct and mentor supervisors and staff to build a high-performing, scalable team. -Manage fulfillment, receiving, and returns functions with an emphasis on accuracy and timeliness. -Provide direction and problem-solving in fast-paced, high-volume environments. -Implement operational best practices to enhance productivity and service standards. Financial & Facility Management -Control operational budgets, labor costs, vendor contracts, and facility expenses. -Drive process improvements and automation to improve cost efficiency. -Redesign workflows and layouts to maximize throughput and minimize bottlenecks. Inventory Control -Maintain accurate inventory through cycle counts, audits, and reconciliation methods. -Apply proven warehouse strategies such as FIFO and slotting for efficient inventory movement. -Partner with receiving teams to ensure proper inbound processing and placement. Customer Service & Experience -Ensure service commitments are met or exceeded by delivering on-time, accurate orders. -Provide support for customer onboarding and site visits when needed. -Resolve escalations and operational issues with urgency and professionalism. Workforce & Culture -Build a culture of accountability, trust, and continuous improvement. -Hire, develop, and promote staff to strengthen bench strength and succession readiness. -Manage scheduling, attendance, and labor planning to meet business requirements. Technology, Safety & Compliance -Utilize WMS, reporting tools, and analytics platforms to track and improve performance. -Enforce OSHA standards and safety protocols through training and regular reviews. -Maintain secure, organized, and compliant warehouse operations. Qualifications -3+ years in a senior warehouse management or general manager role. -10+ years in logistics, fulfillment, or related warehouse environments. -Proven ability to lead teams through scale and change. -Strong track record of managing inventory accuracy and compliance. -High problem-solving ability and comfort operating in dynamic environments. -Proficiency with warehouse management systems and related technology. Physical Requirements -Ability to stand or sit for extended periods. -Lift and carry items weighing up to 50 lbs. -Perform frequent bending, kneeling, squatting, and reaching. -Operate warehouse equipment and computer systems regularly.