Technical Service Trainer

Only skilled EnteliWeb technician with programming knowledge needed.

I need someone to help me set up a website and to market the various products I have created and copyrighted helping high school students apply to college.

APPLY HERE Responsibilities: Connecting, disconnecting, testing, repairing, maintaining, installing and rearranging Company and customer-provided equipment, inside wiring, and wires at poles, underground or building terminals. Making necessary preparations required for splicing, rearranging and terminating cable conductors. Installing, repairing, maintaining, and testing access lines for all types of equipment and technology. Operating trucks and equipment needed to perform work operations in a safe manner. Reading and interpreting engineering plans and vendor specifications. Climbing ladders and poles, working aloft, perceiving differences in wire and cable colors, and distinguishing audio tones. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. APPLY NOW

Qualification & Testing Technician Location: HQ — Vista, California (On Site) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our sites, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. The team at headquarters is in charge of the design and testing of our products and provides support to our sites in the US, Canada, and EU. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a highly detail-oriented Computer Qualification & Testing Technician to join the HQ team. In this role you will be responsible for executing and documenting qualification tests (hardware + software) that measure our products’ performance, reliability, and compatibility, and to verify that they meet the required standards. You’ll work closely with the Product Development and Software & Systems teams to identify issues early and help maintain our product quality and stability. Key Responsibilities Plan, set up, execute, and document hardware qualification tests for devices such as mini-PCs, RAM modules, SSDs, etc. Perform software/firmware compatibility, performance, and stress testing (boot-up, OS installation, firmware upgrades, driver compatibility, etc.) Maintain and follow detailed test procedures; ensure all steps are reproducible and traceable. Log all test results, failures, anomalies; determine root causes when possible. Use diagnostic tools, measurement equipment, and test benches to gather data. Work with Product Development and Software & Systems teams to reproduce issues, verify fixes, and update test suites accordingly. Maintain test hardware, OS images, and software tools, ensuring they are properly versioned. Assist with improving and optimizing test processes, tools, and documentation; suggest enhancements. Participate in design reviews or new product qualification phases. Assist in defining test requirements and criteria with cross-functional teams. Ensure test environment safety, integrity, and cleanliness; manage hardware lifecycle (aging, wear-out, etc.). Requirements Very strong attention to detail; ability to follow and write procedural steps precisely. Solid understanding of computer hardware: mini-PCs, RAM, SSDs, motherboards, storage, etc. Basic computer skills (Google Workspace, MS Office, or similar). Experience with software/firmware: OS installation/setup, firmware flashing/upgrading, driver issues. Ability to do basic troubleshooting when needed and escalate appropriately. Good documentation skills: maintain and update test plans, writing clear reports, logging defects. Experience using test & measurement tools (multimeters, chip flashing tools, perhaps oscilloscopes, or other diagnostic tools is a plus). Ability to manage multiple test setups simultaneously, maintaining consistency. Strong verbal and written communication skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the U.S. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in hardware qualification, reliability testing, or QA in a similar product domain. Familiarity with version control of firmware/software. Experience with automated testing and/or scripting. Knowledge of standard testing tools for SSDs, RAM, thermal/voltage stress, etc. Background in cross-platform OSes (e.g. different Linux distros, Windows) and firmware/BIOS navigation and configurations. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $35 per hour. Opportunities for professional growth: working with multiple teams, exposure to product design, possibly moving into senior test/qualification roles. Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? This role is critical in Protectli’s mission to deliver reliable, high-quality hardware. Qualification & testing help catch and fix issues before customers see them, reduce returns, ensure firmware and OS compatibility, and build confidence in our products. If you take pride in precision, enjoy figuring out how things break (or could), and want to contribute to both hardware and software sides of product quality, this is the place for you.

Position Title:  Space Sensitive Activities Technician, Journeyman Company: ACT1 Federal Location: Colorado Springs, CO About ACT1: Delivering mission-critical solutions and industry-leading talent to advance the missions of the partners, organizations, and communities we serve. ACT1 Federal is seeking a Journeyman Space Sensitive Activities Technician. This program provides support to the United States Space Force (USSF), Space Operations Command S33X, Sensitive Activities Division office/staff. Generally, you will provide the client with identity and signature management (ISM) augmentation to the government staff in the execution of the command sensitive activities support program. The client anticipates a high level of knowledge on the full breadth of ISM supporting worldwide operations. Responsibilities: Providing direct support to Command sensitive activity stakeholders throughout the operational lifecycle, to include mission analysis, planning, development, staffing, implementation, and termination. Identifying mission critical vulnerabilities, assess risk to mission, and provide mitigation strategies to decision makers. Understanding and applying DoD policy requirements for sensitive activities and apply to operations, training and force development. Applying identity management protocols to assess risk to personnel and missions and provide mitigation strategies to decision makers. Maintaining currency on key technologies and capabilities, to include ubiquitous technical surveillance, that impact Space Force missions. Developing and maintaining familiarity working within the Joint Community (processes, structure, C2, etc.). Conducting risk analysis to inform Combatant Command leadership decisions. Conducting open-source research, as directed by the client, in preparation for mission analysis and threat assessments. Reporting significant events/incidents. **Physical Demands: Travel may be required** Requirements Active TS/SCI clearance with ability to be SAP cleared. BA/BS degree or additional experience. FOSS or equivalent (Advanced Technician Course or Advanced Planners Course, and Due Diligence Course) Minimum of three (3) years of DoD sensitive activities experience. Minimum of five (5) years overall DoD experience. Preferred: FOSS and PAC or equivalent (Advanced Technician Course, Advanced Planners Course, and Due Diligence Course). MA/MS Degree. Ten (10) years overall DoD experience. Benefits Medical/Dental/Vision Insurance  ACT1 Employee Stock Ownership Plan (ESOP)  Company Paid Life and AD&D Insurance  Company Paid Short-Term Disability   Voluntary Long-Term Disability  Flexible Spending Accounts (FSA)  Health Savings Account (HSA)  401K with employer match  Paid Time Off   Paid Holidays  Parental Leave  Military Leave  Education, Training & Professional Development  Voluntary Accidental Injury/Critical Illness/Hospital Care  Voluntary Pet Insurance, Legal Resources, and Identity Protection   Salaries are commensurate with experience and qualifications, as well as market and business considerations.  Colorado Pay Transparency Range: $110,000-$117,000 All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Tech Support Specialist We invite you to join our team as a Tech Support Specialist in the merchant services space. This career opportunity will have a Monday-Friday schedule and is located at our office in Studio City. The scheduled hours for this position are 12:30 pm - 9:00 pm, after an initial training period of 2 - 4 weeks. The training period hours are 9:30 am - 6:00 pm. We are looking to hire a full-time employee, someone who is coachable, eager to learn and assist others, and will be with our company for the long term. We are looking for someone ambitious, friendly, optimistic, and always eager to learn and help. IDEAL CANDIDATE: Be an independent self-starter with the ability to prioritize and self-manage Be detail-oriented Be able to offer an excellent customer service experience Have an upbeat optimistic attitude Have reliable transportation to and from work Work great in a team environment Have excellent communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support to clients by troubleshooting and resolving hardware and software issues. Create and maintain detailed logs of support requests and resolutions. Assist clients with setting up and configuring hardware and software systems. Respond to client inquiries via phone, email, or in person in a timely and professional manner. Collaborate with other team members to ensure technical issues are resolved efficiently. Document technical procedures and user guides for clients. Perform routine maintenance and updates on client systems. Install and configure new technology for clients, including hardware, operating systems, and software. Provide training to clients on new systems and technologies. Stay updated with the latest technology trends and advancements in the industry. Assist with special projects that require technical expertise. Ensure data security and privacy protocols are followed. REQUIREMENTS: Proven experience as a Technical Support Specialist or similar role Strong knowledge of computer hardware, software, and operating systems Excellent problem-solving skills and ability to troubleshoot technical issues Familiarity with remote desktop applications and help desk software Excellent knowledge of MS Office (Word, Excel, etc.) Basic understanding of networking and database management Good command of English both oral and written and customer service skills Great attention to detail High school degree PLEASE SUBMIT YOUR RESUME AS A PDF - all other file types will not be looked at.