Customer Service Engineer for Bell and Howell (Jefferson city)

Only skilled EnteliWeb technician with programming knowledge needed.

I need someone to help me set up a website and to market the various products I have created and copyrighted helping high school students apply to college.

APPLY HERE Responsibilities: Connecting, disconnecting, testing, repairing, maintaining, installing and rearranging Company and customer-provided equipment, inside wiring, and wires at poles, underground or building terminals. Making necessary preparations required for splicing, rearranging and terminating cable conductors. Installing, repairing, maintaining, and testing access lines for all types of equipment and technology. Operating trucks and equipment needed to perform work operations in a safe manner. Reading and interpreting engineering plans and vendor specifications. Climbing ladders and poles, working aloft, perceiving differences in wire and cable colors, and distinguishing audio tones. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. APPLY NOW

Experienced alarm technician needed for service calls And installations in the Chicago area. Familiarity with both fire and burglary systems desirable. This is a part-time position

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled. Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them. Responsibilities Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution. Provide customer support through Live Chat, Tickets and Slack. Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams. Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues. Write KBs and technical articles for our blog to further distribute knowledge within the community. Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product. Assist our customers with migrating their WordPress site’s to Rocket.net. Provide critical assistance when it comes to pointing DNS to Rocket.net. Provide customers with a “WOW!” experience. Requirements 2+ years experience with WordPress. Excellent written and verbal communication skills (English). You have previous experience with Live Chat and/or helpdesk tools. Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc). Knowledge with linux command line (SSH) including WP-CLI. Extensive experience with troubleshooting WordPress. Experience with Page Builders and Caching Plugins. Experience with Cloudflare and advanced understanding of DNS. Experience in optimizing WordPress a huge plus. Experience in PHP to write custom plugins for WordPress a huge plus. Knowledge of Redis, CDN, WAF, and page caching will be a huge plus. Benefits So what are the advantages of working with a pretty amazing tech company? Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position. Flexible Vacation. Never get denied a vacation request ever again. Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go. Come work with a fun, driven, and amazing team at Rocket.net! Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

Well-established MSP is looking for a well-rounded candidate who can provide inside sales IT support for our customers and sales representatives. The ideal candidate should be well organized, detail oriented, and be able to work in a fast-paced environment, with a customer service mindset! Position Overview We’re seeking a detail-oriented and tech-savvy Inside Sales IT Support Specialist to join our team. This role bridges the gap between sales and technical support, helping configure solutions, build quotes, and support our sales reps with pre-sales technical expertise. Key Responsibilities • Collaborate with sales reps to develop accurate and competitive quotes for hardware, software, IT infrastructure, and services. • Configure technical solutions based on customer requirements, including computers, networking equipment, cloud services, and more. • Work closely with distributors, vendors, and manufacturers to obtain pricing, availability, and product information. • Provide pre-sales technical support, including product comparisons, compatibility checks, and solution recommendations. • Maintain up-to-date knowledge of IT products, services, and industry trends. • Assist in managing vendor relationships and negotiating pricing and terms. • Ensure all quotes and configurations meet company standards and customer expectations. Qualifications • 2+ years of experience in IT sales support, technical quoting, or related role. • Strong understanding of IT products and services (e.g., PCs, servers, networking, cloud solutions, software licensing). • Excellent communication and interpersonal skills. • Proficiency with quoting tools, CRM systems, and Microsoft Office Suite. • Ability to work independently and collaboratively in a fast-paced environment. • Experience working with vendors/distributors like Ingram Micro, TDSynnex, D&H, Dell, HP, Lenovo etc. is a plus. What We Offer • Competitive salary and performance-based bonuses. • Health, dental, and vision insurance. • Opportunities for professional growth and certification. • A collaborative and supportive team environment.