Browse
···
Log in / Register

Tech Support Representative (Andersonville, Chicago)

$50,000/year

5146 N Clark St #1222, Chicago, IL 60640, USA

Favourites
Share

Description

Booklog is looking for a level 1 – 3 technical support individual. This position is to provide outstanding technical support for Booklog software and various interfaces along with onboarding of new customers, testing of software and training on usage of software. We’re looking for a motivated individual to be part of our committed team. We need to be the experts so our customers don’t have to. Located in Chicago’s Andersonville neighborhood; telecommuting is available. Qualifications • At least 2 years experience in technical support, preferably phone support • Experience with Microsoft Windows operating systems • Familiarity with databases and database troubleshooting • Knowledge of computer network systems • Ability to troubleshoot software problems and offer solutions by phone • Good problem solving skills with attention to detail • Strong verbal, written, interpersonal, and organizational skills • Ability to work both independently and in a team environment • Experience with SQL Server 2022, Sybase SQL applications and databases • Ability and excitement to learn new skills • A ‘think outside of the box’ mentality • Customer Service experience • Software training experience a plus • Previous experience training customers on software usage • Experience with use of peripheral devices • 10% or less travel to customer locations within the US to train and install software Benefits • Casual environment with a great group of people who love what they do • In office or telecommuting options • 100% paid health insurance • 2 weeks vacation to start • Generous 401K options • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING

Source:  craigslist View original post

Location
5146 N Clark St #1222, Chicago, IL 60640, USA
Show map

craigslist

You may also like

Craigslist
Charles River C# Developer Needed at a Leading Hedge Fund
Charles River C# Developer Needed at a Leading NYC Hedge Fund Location: NY, NY (Hybrid - 3 days in office) Compensation: TBD, This is a contract position. You will sign a consulting agreement and be paid a per diem rate. COMPANY OVERVIEW: Mazuma Software is a small technology consulting firm specializing in systems development for the hedge fund industry. WE NEED YOU: We are seeking a Charles River CRIMS C# Developer to design, develop, and maintain the services and APIs that support a complex, data-driven web application for the financial industry. The ideal candidate will have experience building high-performance, scalable applications using ASP.NET Core, SQL Server, and Azure cloud services. You will collaborate closely with frontend developers, business stakeholders, and data teams to ensure seamless integration between the backend and the user interface. You will have an opportunity to have a significant impact on backend architecture and API development while working on cutting-edge technology for a financial institution handling critical market data. RESPONSIBILITIES: • Develop and maintain RESTful APIs and microservices using ASP.NET Core to support frontend functionality. • Design and implement scalable, secure, and high-performance backend architecture. • Work closely with frontend developers to ensure smooth API integration. • Develop and optimize SQL Server databases, including stored procedures, indexing, and query tuning. • Implement data access layers using Entity Framework Core or other ORM frameworks. • Work with business stakeholders to understand requirements and translate them into backend modules and services. • Design and implement authentication and authorization mechanisms using OAuth, OpenID Connect, or Azure AD. • Implement event-driven architecture with message queues (e.g., Azure Service Bus, RabbitMQ, or NServiceBus). • Ensure data consistency and integrity across different modules and databases. • Optimize application performance and scalability to handle large volumes of financial data. • Write unit tests and integration tests to ensure reliability and maintainability of the codebase. • Participate in code reviews and contribute to improving development best practices. • Deploy and manage applications in Azure cloud environments using Azure App Services, Azure Functions, and Azure SQL. • Monitor and troubleshoot backend performance issues, logging, and error handling. REQUIRED SKILLS: • Experience with Charles River CRD platform • 8+ years of experience in development using C# and ASP.NET Core/Angular. • Strong understanding of RESTful API design principles and best practices. • Experience with SQL Server and proficiency in writing efficient queries, stored procedures, and optimizing database performance. • Knowledge of Entity Framework Core or other ORM frameworks. • Familiarity with Azure cloud services, including Azure App Services, Azure Functions, Azure SQL, and Azure Service Bus. • Experience with authentication and security standards such as OAuth2, JWT, and OpenID Connect. • Experience in event-driven architectures and working with message brokers like RabbitMQ, Azure Service Bus, or Kafka. • Understanding of scalability, performance tuning, and caching mechanisms (Redis, Azure Cache for Redis, etc.). • Experience working in Agile/Scrum development environments. • Strong debugging, problem-solving, and troubleshooting skills. • Proficiency with Git and CI/CD pipelines for automated deployments. • Excellent communication and teamwork abilities. DESIRED SKILLS: • Experience with STP trading platforms like CRIMS (Charles River) or BlackRock Aladdin
357A 8th Ave, New York, NY 10001, USA
Negotiable Salary
Workable
Senior Business Applications Admin
Job Title: Senior Business Applications Administrator The Elevator Pitch Are you passionate about optimizing business systems and driving operational excellence? Evolv is seeking a Senior Business Applications Administrator to lead the administration of NetSuite and other key enterprise applications. This role is ideal for someone who thrives in a fast-paced public company environment and is excited to partner with cross-functional teams to deliver scalable, compliant solutions. Evolv is a fast-growing company, and it is essential that our IT and CyberSecurity program can deliver scalable, secure solutions that enable growth while not disrupting innovation.  Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: Get to know the IT team along with the technologies currently in use Build relationships with key stakeholders, such as finance and accounting Learn the compliance commitments and how best to support these efforts Take on responsibility for application administration and evaluation Familiarize yourself with the IT team’s procedures and the applications they currently support Gain a deep understanding of Evolv's NetSuite configuration and integrations Meet with stakeholders to understand current workflows and pain points Review existing SOX controls and identify areas for improvement Within 3 months, you will: Join our top-tier implementation program and collaborate with industry leaders to deliver a best-in-class solution to Evolv as we transform our back office Develop trust-based relationships to understand the business’s goals Evaluate the business needs for improved integrations and data processes Have built relationships with the finance and accounting teams and continue to find ways to help action administrative tasks when they arise Have a general understanding of what each team does across the organization, and develop a sense of whom you can go to when more information is needed Have built a presence in the office as a familiar, reliable face ready to help where needed Own the NetSuite environment, including user access, workflows, customizations, and reporting Begin managing additional applications such as Workday, Salesforce, and PO management systems Implement technical changes based on business requests, ensuring alignment with compliance and operational goals   By the end of the first year, you will: Own the NetSuite environment, including user access, workflows, customizations, and reporting Deliver high-quality IT services that continue to enable Evolv’s growth and success Understand and fulfill the businesses’ needs for applications and quality data Identify improvements to our existing applications and how they are used Continuous compliance with SOX (Sarbanes-Oxley), managing additional applications such as Workday, PO Management, and other systems. Implement technical changes based on business requests, ensuring alignment with compliance and operational goals. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Serve as the primary administrator for NetSuite, including configuration, maintenance, and support. Manage additional business applications typical for a public company, such as Workday, PO management systems, and other applications Translate business requirements into technical solutions, including scripting, workflows, and integrations Maintain and enhance SOX controls across all relevant systems Build relationships with our users to best identify where our supported application may be falling short, recommend potential enhancements, and improve the effective use of existing applications Document procedures and teach the Evolv employees and staff how to utilize our applications for best practices Implementing business solutions which deliver iterative improvements in consultation with the business, technology, and other operational support teams Lead system upgrades, testing, and documentation efforts Provide training and support to end users What is the leadership like for this role? What is the structure and culture of the team? You will be joining the Cybersecurity and IT organization as a direct report of the Sr Director of Business Applications and Data Evolv and this team are cross-functional with a focus on reducing risk and improving the use of technology throughout the organization. This is a small, tight-knit team in a fun, fast-paced environment with a constant focus on change and incremental improvement. The team culture is one based on building trust, collaboration, and ongoing development through kindness, authenticity, courage, drive, and fun! Where is the role located? This role is based out of the HQ in Waltham, Massachusetts, with flexibility to be remote 1-2 days a week as business requirements allow. Compensation and Transparency Statement  The base salary range for this full-time position is $92,000- $148,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.   In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.   During the hiring process, your recruiter will share:   The specific salary range for your preferred location   A general overview of our benefits and equity offerings   Insights into how compensation decisions are made, including factors that influence starting pay   We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.  Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:    Do the right thing, always;    Put people first'    Own it;    Win together; and continue to     Be bold, stay curious.        Our Benefits Include:    Equity as part of your total compensation package    Medical, dental, and vision insurance    Flexible Spending Accounts (FSA)    A 401(k) plan (and 2% company match)    Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind   Quarterly stipend for perks and benefits that matter most to you    Tuition reimbursement to support your ongoing learning and development    Subscription to Calm    Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.   Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at careers@evolvtechnology.com.   Evolv participates in E-verify for all employees after the completion of Form I-9.
Waltham, MA, USA
$92,000-148,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.