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$18-20/hour
3891 S Summerset Way, Boise, ID 83709, USA
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SharePosition Title: Remote Customer Service Representative Location: Remote Employment Type: Full-Time, Monday through Friday Job Summary: RentReporters.com is looking for a motivated, detail-oriented, and experienced Remote Customer Service Representative. Key Responsibilities: Customer Support: o Provide exceptional customer service through various channels (phone, email, chat). o Assist customers with product information, account issues, and other inquiries. o Escalate complex issues to appropriate departments for resolution. o Maintain a high level of product knowledge to assist customers effectively. Data Management: o Update and maintain customer records in the company’s CRM system. o Ensure the confidentiality and security of customer information. o Generate reports on verification and retention activities for management review. Primary Requirements: Experience: o Minimum of 6 months remote customer service experience (remote experience preferred). Skills: o Excellent written and verbal communication and interpersonal skills. o Strong attention to detail and accuracy in handling customer information. o Ability to multitask and manage time effectively in a remote environment. o Computer proficiency Bilingual Spanish is a plus. ***Required*** Candidates must have a computer, two monitors, phone, and high-speed internet.
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1148 Shady Grove Ln, Mt Pleasant, SC 29464, USA