ASSISTANT SERVICE MANAGER (PORTSMOUTH)

PORTSMOUTH CHEVY IS LOOKING FOR AN ASSISTANT SERVICE MANAGER. NEED 4 YEARS OF GM DEALERSHIP MANAGEMENT REQUIRED Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization where you'd like to make a difference in and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry level positions. Key provides a full range of benefits including medical, dental, 401(k), paid time off, and more. Responsibilities Assist customers with service, repair and explanation of each service needed Understand the advisor position and presenting maintenance menus to customers Stay up to date on new products, features, accessories and attending product training as required Assist the Parts department with any special-order parts Continued training and oversee GM requirements Ensuring all service employees are up to date with GM training and requirements Understand the dispatching system Manage open RO list with advisors Work with Advisors to post and close all non-warranty repair orders in a timely manner Maintain a continual communication flow with the Sales department and Recon Maintain a positive dialog with customers to handle their questions and concerns to a satisfactory resolve Qualifications Prior service employment is beneficial, but we will train the right candidate Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability/Flex/Life Growth opportunities