MERCHANT SERVICE DIRECTOR OR OPERATIONS

Job Title: Operations Manager ​About Us ​Penelope's House Cleaning is a rapidly growing residential and commercial cleaning company dedicated to providing top-tier service to clients across the Metro Detroit area. Our service areas include Oak Park, Livonia, Farmington Hills, Dearborn, Detroit, Southfield, Ferndale, Warren, and Sterling Heights. We are seeking a highly skilled and motivated Operations Manager to lead our team, optimize our processes, and drive our continued growth. This is a key leadership role for a strategic thinker who is passionate about quality service, team development, and operational excellence. ​Key Responsibilities ​Team Leadership & Management: Oversee, train, and mentor our team of professional cleaners. Manage staffing, scheduling, and labor allocation to ensure all cleaning projects are completed on time and to the highest standards. Conduct regular performance reviews and provide ongoing coaching and feedback to team members. Foster a positive, productive, and safe work environment. ​Client Relations & Quality Control: Serve as the primary point of contact for key clients, building and maintaining strong relationships. Proactively address client feedback and resolve any service-related issues to ensure complete satisfaction and high client retention. Implement and manage a quality assurance program, including regular site inspections and audits. ​Operational & Financial Oversight: Manage and control operational budgets, including labor and supply costs. Oversee inventory management for cleaning supplies and equipment. Identify and implement process improvements to increase efficiency and profitability. Track and report on key performance indicators (KPIs), such as client satisfaction, team productivity, and financial performance. ​Recruitment & Training: Lead the recruitment and onboarding process for new cleaners. Develop and implement comprehensive training programs for new hires and ongoing professional development for the team. ​Requirements ​Proven experience as an Operations Manager or in a similar leadership role, preferably within the cleaning, hospitality, or service industry. ​Strong leadership and team-building skills with a track record of motivating and developing staff. ​Excellent communication and interpersonal skills, with the ability to build rapport with both clients and employees. ​Exceptional organizational and time-management abilities. ​Proficiency with business management software, including scheduling tools and CRM systems. ​Valid driver's license and reliable transportation. ​Successful completion of a full background check is required. ​Compensation & Details ​Pay Rate: Starting at $18.00 per hour. ​Hours: This is a part-time position, with 18 to 35 hours per week available. ​If you are a results-oriented leader with a passion for building a world-class service team, we encourage you to apply. We are excited to find someone who can help us take Penelope's House Cleaning to the next level.

Looking for a site safety supervisor for schools. - 5 years experience - 62 hour osha - knowledgeable in drawings, submittals, specs, masonry, facade, planks, pipe scaffold, sidewalk bridge - must be legal

Position: Home Health Care Compliance Administration Type: Hybrid, with 3-4 days per week remote. Location: Livonia Schedule: Monday through Friday from 8:00am to 4:30pm To apply: https://lajoygroup.bamboohr.com/careers/726?source=aWQ9MjQ%3D LaJoy Group is seeking an additional full-time team member that possesses a high level of detail and customer service to work within a growing (and amazing) team. We are looking for a detail-oriented and highly organized Compliance and Workers' Compensation Administration Professional to ensure compliance with state and federal regulations, manage workers' compensation payments and support internal and external audit processes. This position requires 1-2 days per week in the Livonia office with some travel to Bay City or Sterling Heights Key Responsibilities Workers' Compensation • Administer and monitor workers' compensation policies, claims, payments and terminations • Serve as the liaison between the company, clients, agencies and insurance company. • Maintain accurate records of claims, payments, and communications. • Review and reconcile workers’ compensation invoices and allocate costs appropriately. Compliance • Ensure adherence to local, state, and federal labor laws, workers' compensation regulations and industry guidelines. • Develop, implement, and monitor internal compliance controls and procedures. • Prepare and submit compliance reports as required by regulatory agencies. • Provide training and guidance to staff on compliance matters. Audits • Lead preparation efforts for internal and external audits related to workers' compensation, HR, and financial compliance. • Coordinate with external auditors, insurance providers, and regulatory bodies during audits and inspections. • Collect, analyze, and submit required documentation. • Follow up on audit findings and assist in the implementation of corrective action plans. • Maintain accurate and organized audit records. Qualifications • Bachelor’s degree in Business Administration, Human Resources, Accounting, or a related field ideal or equivalent work experience. • 3+ years of experience in workers' compensation administration, compliance, or audit coordination preferred • Experience with internal and external audits preferred • Strong analytical, organizational, and communication skills. • Proficiency in Microsoft Office What We Offer! • Competitive salary and benefits package • Health, dental, and vision insurance • Immediate eligibility to the 401K plan • Paid time off and holidays • Professional development opportunities • Supportive and inclusive work environment This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue. LaJoy Group is an Equal Employment Opportunity. To apply: https://lajoygroup.bamboohr.com/careers/726?source=aWQ9MjQ%3D

Hello! If you are motivated and looking for a career, not just a job, we offer great opportunities! Come join our amazing and growing veterinary hospital team! VCA Animal Hospitals is seeking an experienced and motivated individual to lead our doctors and staff as a Hospital Manager of our VCA Crown Hill Animal Hospital, located in Seattle. The Hospital Manager- under the guidance of the Regional Leadership team, with the support of and input from the Medical Director, performs a wide range of administrative activities related to the hospital. The Hospital Manager mentors the staff and oversees the business operations, quality of patient care, fosters a culture of client service excellence and ensures a profitable operation of the practice. Skills and Qualifications- Applicants should be ready to demonstrate their hands on leadership style, creating an environment of trust, respect and enthusiasm. The ideal candidate will have: Track record of and passion for demonstrating and expecting excellence in customer service Demonstrated ability to adjust controls and systems to ensure sustained growth and development Experience with budgeting, planning and driving financial results Knowledge of sales and marketing techniques Excellent verbal and written communication skills, especially to a diverse range of audiences and settings The ability to make decisions, delegate responsibility and achieve results with hospital team members Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude Respect for and willingness to work with clients and their pets Must be able to handle multiple tasks and deal with an environment of changing priorities Proficiency in Microsoft Office ***Veterinary Experience Preferred! Core competencies include- Partnering with the hospital Medical Director to ensure delivery of high standards of care Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital Able to maintain strong client and local community relationships Supervise the administration and case review of client medical complaints Positively represent the hospital and VCA in the professional community and to the general public As a member of the VCA family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including: Health & Wellness • 401k retirement savings plan with company match • Health/dental/vision insurance, infertility benefits, gender affirmation services • Paid parental, vacation and sick leave • Innovative associate health and wellbeing department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources) • … and more! Additional Benefits • Up to 100% Pet Care Discount for your own pets • 100% paid life insurance • 100% paid short-term disability insurance • Access to a network of 5,000 doctors, including more than 600 specialists • ..and more! Salary range: $75,000 - 90,000, depending on experience. To apply, please visit us here: https://www.vcacareers.com/global/en/job/R-218500/Hospital-Manager-II More information about VCA and the VCA Covington Animal Hospital can be found at: https://vcahospitals.com/crown-hill

Warehouse Manager/Potential Business Owner YOU MUST BE ABLE TO GET TO OUR WAREHOUSE LOCATION IN BLAINE, WA FOR AN INTERVIEW TO BE CONSIDERED FOR THIS POSITION. Blaine is located just off I-5 at the Canada/US border in Washington State. Our company specializes in high-quality pick-and pack services for Canadian and US customers. I am the current owner and looking for someone to not only run the warehouse operations, but who also has the ambition to own the business in the future (possibly 1-3 years) and aptitude to effectively run the business and continue to move it forward. Responsibilities include: · Direct management of a team of 6-8 team members, including direct supervision, leadership, scheduling, staffing, and assurance to quality/efficiency/safety standards for the entire team. This position must promote a positive, customer first, can-do attitude work environment. · Building and effective, professional relationship all customers. This includes making certain all correspondence (which is mainly through email) are properly followed up and responded. It will also entail visiting tour largest customer located in Vancouver BC on occasion (typically once or twice a year). · Overall warehouse responsibility for warehouse space and inventory. This includes safety, organization, and operational efficiency for the more than 2000 SKUs we manage. · Getting dirty when needed (which occurs daily). Help the team pick/pack/ship/stock or whatever else is required to promote the highest level of customer satisfaction. · Continual process improvement. Continually evaluate and re-evaluate processes, metrics, and errors to drive constant process improvement in the areas of quality, efficiency, and safety. · Build an effective team. Establish employee accountability and work with each team member to motivate and bring out the best in each. Recruited and develop staff as needed. Job Requirements: · This is a physical, fast-paced environment. Applicants must be able to be on their feet all day and routinely and safely lift, manage, and carry boxes up to 50 pounds on their own, and move heavier boxes on occasion safely. · At least 1 year forklift experience. If your forklift certification is not current, we can re-certify you. · At least two years warehousing experience and one year account management or customer management experience. Managing large scale pick-and-pack experience is a PLUS. · At least 2 years successfully directly managing teams of +5 people. This includes conducting reviews, addressing all personnel issues, and hiring. · UPS and USPS on-line shipping experience is a PLUS. · You must be IT-literate. Applicants do not need to be IT experts, but do need to be able to set up a PC, troubleshoot basic computer, network, and printer issues, have good experience with Excel/Word/Google Sheets, and have experience using third-party inventory applications.

Customer service , writing repair orders ,answering phones ,scheduling work and appointments must have good communication skills and a smile