QA Engineer - Consumer Electronics

Who is CorDx？       CorDx a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,100 employees across the world, serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.      Position: Senior QA Manager  Location: Atlanta, GA    Position Type: 5 days Onsite Exempt Position  Manage and supervise the QA team’s daily activities, ensuring timely and effective execution of quality processes. Support the implementation and maintenance of the company’s QMS, ensuring ongoing compliance with FDA 21 CFR Part 820, ISO 13485, and other relevant standards. Collaborate with R&D, Manufacturing, Regulatory Affairs, and Operations teams to integrate quality requirements into product development, manufacturing, and support processes. Lead and support internal and external audits, supplier audits, and management reviews, including preparation of required documentation and follow-up actions. Oversee the management of non-conformances (NCRs), CAPAs, complaints, and deviations, ensuring timely investigations, root cause analysis, and effective corrective and preventive actions. Assist in the preparation for regulatory inspections and third-party audits, serving as a key member of the audit response team. Monitor and interpret relevant regulatory changes and industry trends, advising management on necessary updates to quality systems and processes. Develop and track quality metrics (KPIs) to monitor the effectiveness of the QA program and identify opportunities for improvement. Provide training and mentorship to QA staff, fostering a culture of continuous improvement and compliance. Support risk management activities, including risk assessments and mitigation planning. Requirements Education: Bachelor’s degree in a scientific, engineering, or related technical discipline required. Master’s degree or advanced certifications preferred. Professional Experience: 7+ years of progressive QA experience within the IVD, medical device, or regulated life sciences industry. Minimum of 3 years in a QA leadership or management role. Hands-on experience in manufacturing and product quality oversight in a regulated environment. Regulatory Expertise: Working knowledge of FDA 21 CFR Part 820, ISO 13485, and other applicable international quality standards. Experience supporting regulatory audits, product inspections, and submissions (experience leading them preferred). Leadership & Collaboration: Demonstrated ability to supervise and mentor QA staff, manage priorities, and effectively collaborate in a cross-functional environment. Strong interpersonal and communication skills. Technical & Analytical Skills: Proficient in problem-solving methodologies, root cause analysis, and quality improvement tools. Experience with QMS software and documentation systems is a plus. Certifications: ASQ certifications (such as CQE, CQA, or CMQ/OE) preferred. Preferred Attributes: Strong organizational and time management skills with the ability to manage multiple projects and deadlines. Ability to promote and sustain a culture of quality awareness, compliance, and continuous improvement. Benefits Highly competitive compensation package. Comprehensive medical, dental, and vision insurance. 401(k) plan with generous company contributions. Flexible paid time off (PTO) policy. Additional substantial benefits. Equal Opportunity Statement: We are an equal opportunity employer committed to inclusion and diversity. We do not discriminate based on race, gender, religion, sexual orientation, age, color, marital status, veteran status, disability status, national origin, or any other protected characteristic. 

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

We are seeking a highly skilled Senior Software Test Engineer with extensive experience in Linux based embedded systems to join our leadership team. The ideal candidate will be responsible for defining testing strategies, driving quality initiatives, and mentoring junior resources to ensure the highest standards of product quality and reliability. Key/Primary Responsibilities • Work with a team of test engineers to ensure effective testing practices. • Collaborate with cross-functional teams, including software and hardware engineers, to define testing requirements and priorities. • Design, develop, and execute comprehensive test plans and test cases for embedded software and hardware components. • Drive the adoption of automated testing tools and frameworks to enhance testing efficiency and coverage. • Identify, document, and track defects, ensuring timely communication and resolution with development teams. • Conduct root cause analysis of defects and lead initiatives to improve product quality and testing processes. • Participate in team meetings, including sprint planning, retrospectives, and daily stand-ups, to ensure effective communication and collaboration. • Maintain and update test documentation, including test plans, test cases, and test reports. • Stay current with industry trends and best practices in embedded systems testing, and advocate for their integration into the team’s processes. Requirements • 8+ years of experience in development and testing embedded systems, with a focus on both hardware and software components. • Deep expertise in embedded programming languages (e.g., C, C++), and real-time operating systems (RTOS). • Experience with testing tools and frameworks (e.g., Gtest, Pytest, etc.) and automated testing methodologies. • Experience working on Linux environment and using Linux tools • Exposure to CI/ CD processes and tools • Knowledge of communication protocols (e.g., I2C, SPI, UART) and hardware interfaces. • Excellent problem-solving skills and attention to detail. • Good analytical and debugging skills to identify root cause of failure. • Strong communication skills, with the ability to motivate and guide junior members. Added Bonus: • OSCP, SANS/GIAC, CISSP, or other related/equivalent certifications. • Experience with compliance regulations/laws, security frameworks and standards (e.g., ISO/SAE 21434, NIST, HIPAA, ISO, COBIT, OWASP, ITIL, etc.).  • Experience with one or more of the following industries: law enforcement, defense, intelligence community, automotive, manufacturing, software,  • Bachelor’s degree or higher, in Computer Science, Engineering or related discipline, or equivalent professional experience  • Fluent in Japanese (reading, writing, speaking) for business and technical discussions.

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

Job Description Mandatory skills: • 8+ years’ experience in API & UI automation – Selenium, Java, Rest assure, JMeter • 5+ years’ experience in TestNG framework • 3 + cross platform mobile app development using Appium framework (Good to have) • Familiar in creation, maintenance of Test agents, pipeline and troubleshooting build failures is a plus • 3+ years’ experience with Java • 3+ years of experience with Android Studio and VS • Good understanding of Git(sub modules) • Must have Cloud experience like Azure or AWS • JIRA exposure is a must • Bachelor’s degree, or advance degree in Computer Science, or MS • Ability to work within a team and as an individual contributor in a fast-paced, changing Environment • Ability to work in a highly matrixed and geographically diverse business environment • Meticulous and methodical with high attention to detail • Out of box thinker and go getter attitude to solve problems and innovate rapidly • Solid communication and interpersonal skills • Ability to maintain regular and predictable attendance • Experience in CI/CD tools, frame works • Experience in Health Care industry and medical domain experience is a plus

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)