Browse
···
Log in / Register

Technical Project Manager - US

Negotiable Salary

Cognigy

Dallas, TX, USA

Favourites
Share

Description

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role - Project Manager – US Location - Dallas, Texas (Onsite/Hybrid) Potential OTE: $110 000 to 130 000 OTE (Base and bonus included) We are seeking a proactive, delivery-focused Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timeline. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes. Your responsibilities will include Own full lifecycle project delivery, from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). Build project plans based on customer requirements and deliverables of the implementation team. Must understand key technical concepts of Conversational AI to independently build the plans while engaging with key project resources. Develop detailed project plans aligned with the SOW, with defined timelines, milestones, and deliverables. Lead multiple projects concurrently, with potential team leadership responsibility for other Project Managers and coordination with cross-functional teams. Track action items and enforce accountability across all stakeholders to maintain project momentum and resolve issues promptly. Identify and mitigate risks early, manage escalation effectively, and implement robust contingency plans. Lead post-project evaluations, capturing lessons learned, and proactively recommending process improvements for future projects. Communicate clearly and regularly with internal and external stakeholders, including project sponsors and executive leadership. Foster a culture of collaboration and excellence across all project teams. Growth Potential At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About you Minimum 5+ years of project management experience, delivering enterprise-level projects—preferably in Conversational AI or Contact Center environments. Proven track record managing multiple, simultaneous projects in a professional services or consulting setting, using both Agile and Waterfall methodologies. Comfortable working with technical teams and understanding core concepts of Conversational AI to independently build and manage project plans. Experience serving as the primary client contact, with strong stakeholder management skills across departments and executive levels. Skilled in developing, executing, and maintaining detailed project plans aligned with Statements of Work (SOW), including timelines, milestones, and deliverables. Proactive in identifying risks, managing escalations, and implementing contingency plans to ensure project stability. Highly organized and detail-oriented, with strong time management and the ability to maintain momentum across diverse teams. Proficient in project management tools such as MS Project, Jira, Asana, or Smartsheet. Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Source:  workable View original post

Location
Dallas, TX, USA
Show map

workable

You may also like

Workable
Project Manager - Sephora Account
Salary: $65,000 annually with benefits and equity options Are you someone who loves to learn? Are you interested in working for a growing software company while also becoming deeply involved with beauty industry leader Sephora? Are you looking for a role that provides flexibility on both where and when you work? SnapStrat is an established enterprise software startup focused on helping organizations optimize their most important decision processes. While our business is software, we measure our success by the outcomes our customers achieve from using our product on an ongoing basis. This role is intended to help us deliver on that promise. Sephora relies on SnapStrat to optimize its mission-critical product sampling processes serving a growing pool of nearly 500 users from both Sephora and its entire brand portfolio; you will have direct and frequent contact across both Sephora and its Brand Partners. The Customer Project Coordinator’s primary responsibilities will be to: Ensure that SnapStrat supports Sephora’s Sampling processes both in day-to-day operations and ensure we maintain the highest level of service to Sephora and its brand partners. Provide project leadership to both Sephora and SnapStrat in the ongoing improvement and enhancement of the SnapStrat implementation. The role will allow you to simultaneously gain experience in a technology company and the beauty industry. Key Responsibilities: Lead a variety of projects ensuring stakeholders are updated, schedules are maintained, and changes are processed correctly Manage, track, and prioritize the backlog of functionality to be delivered to Sephora, ensuring user requirements are clearly understood Coordinate across stakeholder groups to ensure all aspects of the plan are aligned with Sephora’s sampling strategy Collaborating with the Sephora Sampling Strategy Team and SnapStrat’s technology development team, provide project management for the successful delivery of new functionality to the SnapStrat/Sephora application including an up-to-date project plan Ensure timely and accurate deliver of relevant information between Sephora, SnapStrat and its Brand users Prepare for and facilitate weekly progress review meeting between Sephora and SnapStrat Prepare and deliver training for both Sephora and Brand users Provide front-line customer support for both Sephora and Brand users Gather customer feedback from both Sephora and Brand users Serve as a point of contact for requesting additional functionality from both Sephora and its Brand Partners Requirements Qualifications: Most importantly we want to find a team member who thrives on learning new skills across a broad variety of domains. You should have experience in the following: 2+ years’ experience project expertise, preferably in a role either in, or requiring, direct interaction with enterprise customers Demonstrated ability to facilitate all areas of the PM Lifecyle: Scope/Planning/Execution Advanced skills with project management tools and/or frameworks Proficiency in the Microsoft Office Suite of products including Power Point, Excel, and Word Experience in developing and tracking project plans Experience preparing for and leading planning sessions with multiple stakeholders Effective communication skills, both written and verbal Exceptional time-management and organizational skills: detail-oriented Strong time management skills: ability to juggle priorities Can-do positive attitude and a roll-up-your-sleeves approach Personable and flexible with demands and changes in business Passion for both SnapStrat and Sephora, our businesses, and goals Able to work in ambiguity and a work in a changing environment A college degree or equivalent experience Additional helpful skills or experience (but don’t worry, we will train you): Experience with Jira, Zendesk, and any project management tools Customer support Business requirements definition Experience in the beauty and/or technology industries Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home
Oakland, CA, USA
$65,000/year
Craigslist
Cynch Contract Delivery Driver (Fairfax, VA)
Cynch drivers deliver propane grill tanks to residential homes and commercial businesses. Sign up today and use your pickup truck to get paid to deliver propane tanks on your schedule through our Cynch driver app. It only takes a couple of minutes to apply to become a Cynch driver. A valid driver’s license, as well as a background check will be required at no cost to you. To be eligible to drive for Cynch, you MUST have an open bed pick-up truck, and a smartphone device. HOW TO APPLY: *Application can ONLY be done on a smartphone or tablet* 1. Click here: https://www.cynch.com/try/driver 2. Download the “Cynch Driver” App by selecting either selecting the Google Play or Apple App Store (depending on your device) link in the blue banner on the home page 3. After you have downloaded the app, open the app and select the “Drive for Cynch” button (located underneath the login area) 4. Select the “Sign up Now!” tab, and complete the fields to create your account 5. Once created, you will receive an email to verify your account with an activation link to activate your account 6. After you activate your account, navigate back to the app and begin your “Eligibility Check” 7. Once your registration is completed, and your eligibility is determined, you will need to complete the “Driver Onboarding” prompts 8. Once the Driver Onboarding is complete, you will be prompted to complete an online training 9. Once your training has been completed, a background check will be submitted on your behalf (at no cost to you) 10. After your background check is complete and meets our requirements, we will contact you to schedule your in-person training
22651 Dulles Summit Ct, Sterling, VA 20166, USA
$25/hour
Workable
Junior Project Analyst
Spalding, a Saalex Company is seeking a Junior Project Analyst in Saint Inigoes, MD.  Spalding, a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services.  Spalding offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $60k-$75k (depending on experience) Work Location: Hybrid remote/in-office (see onsite requirements below). **Onsite Requirements: Position will require on-site work at Saint Inigoes, MD 3 days per week once training is completed. Future on-site/telework requirements/schedules may change as additional client direction is received. Essential Functions: Provide support to the Project Lead assisting in execution, management, and operation of the project. Support efforts include but are not limited to: Assist Government Project Lead to generate project charter with the sponsor. Preparation of reports to the Project Sponsor. Serves as the secondary conduit for the Project Lead for all communications. Organizes and assists the Project Lead in determining acquisition strategy for project. Develop and maintain project spend plans and forecasts. Analyzes requirements, status, and project schedules. Provides monthly delivery of Project Performance Report (PPR). Receives and processes funding documents. Supports creating and maintaining project structures for funding in N-ERP. Track and reconcile Funding within N-ERP. Prepare project cost estimates. Assist in identifying risk. Develop project documentation. Maintain documentation in SharePoint. Other duties as assigned or required. Requirements Microsoft Excel Skills. Essential understanding and knowledge of cost planning and monitoring project execution. Education: HS Diploma or GED required with 5 years of related experience OR Bachelor’s degree. Security Clearance: Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Stock Option Plan
St Inigoes, MD 20684, USA
$60,000-75,000/year
Workable
Assistant Project Manager
The position of Assistant Project Manager is responsible for providing a high level of coordination support in a variety of areas, partnering with construction project management and field staff. Assist with managing all aspects of project documentation including submittals, RFIs and project meeting minutes. Assist with supervision and directing project activities as assigned by the PM including planning and coordinating, circumventing/resolving problem areas, ensuring all company/project policies, procedures and standards are maintained, etc. Assist with the maintenance of all change order, submittal and document control logs within Viewpoint. Assist PM and PX with interactions with subcontractors to make certain that we have obtained the correct documentation and drawing for the Owner and Maintenance Manuals. Responsible for creating the Job Information Sheets and establishing job files under the direction of the PM or PX. Assume temporary total project supervision responsibilities in the absence of the PM. Able to read and basic understanding of electrical drawings and specifications. Assist with establishing workflow breakdowns in conjunction with Field Supervisors and Project Managers. Assist with ensuring project billings are accurate and submitted timely, monthly, and per contract documents. Responsible for assisting in writing and submission of quality RFIs. Responsible for assisting PM to ensure timely payment to subcontractors and vendors. Able to review and update status of construction schedules as per request of PM or PX. Able to assist Project Management team with the setup of project budgets in Viewpoint in conjunction with Field Supervisor. Work with Payroll department to ensure accurate Payroll information has been submitted. Other duties as assigned. Requirements Minimum 3 years’ experience in electrical construction or similar industry Electrical license, preferred Estimating and project management skills, preferred Basic knowledge of electrical installations, codes and construction methods Familiar with reading blueprints for structured cabling, building controls, fire alarm, security, access control Proficiency at an intermediate level with computer skills - Excel, Word, and related PC skills Driver’s license, clean driving record required Strong math and organizational skills Excellent people and communication skills Have a high degree of accuracy and attention to detail with the ability to multitask Ability to prioritize and organize work                                                                                          Benefits Salary range for this position is $80,000-$125,000 annually.  Opportunity for a discretionary year-end bonus. 401k with a 40% employer match (up to federal limit.) Please find more information on our compensation package here. https://ecpowerslife.com/wp-content/uploads/2023/09/EC-Benefit-Summary-Applicants.pdf In addition to significant career growth opportunities, full-time employees enjoy a competitive pay rate, paid holidays and PTO; Medical, Dental, Vision, Life Insurance, Disability Insurance, Flexible Spending Accounts, 401k plan and Employee Assistance Program. __________________________________________________________________________________________ EC Electric is an Equal Opportunity/Affirmative Action Employer and supports a drug free workplace program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, protected veteran status, or other protected classifications in accordance with federal law. “Know Your Rights” labor poster click the link below for additional provision under this federal mandate. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf EC Electric participates in E-Verification. Click the below links for more information. E-Verify Participation Poster English and Spanish E-Verify Right to Work Applicants with disabilities may request accommodation to complete the application and selection process. If you require any accommodations, please reach out to Human Resources at hr@ecpowerslive.com. Learn more about our company, visit our website at: www.ecpowerslife.com. CCB# 49737
Renton, WA, USA
$80,000/year
Workable
Technical Project Manager
Hanna Interpreting Services LLC is a leading language services provider, founded in 2010, offering in-person, video, over-the-phone, and written options for translation, interpretation, ADA remediation, transcription, language assessments, voice-over, and website localization. We serve over 1 million non-English speakers in 200+ languages and are recognized as a "Top 100 Language Service Provider in the World". We are committed to providing exceptional service and making a positive impact on the community. Job Summary: We are seeking a highly organized and proactive Project Manager to join our Systems Operations team. This role will be instrumental in managing both internal and external projects, with a significant focus on application development and system implementations. The ideal candidate will ensure projects are delivered on time, within scope, and on budget, while fostering effective communication and collaboration across teams. Duties and Responsibilities: Lead and manage internal and external projects from initiation to closure. Oversee application development projects, ensuring alignment with business needs and technical requirements. Manage the full lifecycle of platform deployments. Drive the adoption and change management processes for new systems and applications. Develop and maintain comprehensive project documentation and procedure writing. Assist with systems procurement, including vendor selection and contract negotiation. Collaborate with stakeholders to define project scope, goals, and deliverables.\ Identify and mitigate potential project risks and issues. Facilitate effective communication and collaboration between internal teams and external clients. Comfortable using AI tools to enhance project efficiency and outcomes. Experience with Cybersecurity is a plus. Requirements Proven experience in project management, including managing internal and external projects. Experience with application development projects. Strong understanding of platform deployment processes. Demonstrated ability in adoption and change management. Excellent documentation and procedure writing skills. Familiarity with software development lifecycles in Agile/Scrum frameworks Strong organizational, prioritization, and time management abilities. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Comfortable utilizing AI for project management tasks. Cybersecurity experience is a plus. Benefits Competitive salary $65,000 -80,000/year Health Insurance. Vision & Dental. 401k with 4% match. Life Insurance. Paid-Time Off. Paid Holidays. Paid Half-Day on birthdays. Lunch provided on birthdays. Breakfast or lunch provided for onsite staff every Friday. Opportunities for professional growth and career advancement. A dynamic and supportive team environment. The chance to work among the most mission-driven, friendly, and dedicated team. The opportunity to work in something that matters to people and your community.
Spring Valley, CA, USA
$65,000-80,000/year
Workable
Project Analyst
Spalding, a Saalex Company is seeking a Project Analyst in Saint Inigoes, MD.  Spalding, a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services.  Spalding offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $75k-$90k (depending on experience) Work Location: Hybrid remote/in-office (see onsite requirements below). **Onsite Requirements: Position will require on-site work at Saint Inigoes, MD 3 days per week once training is completed. Future on-site/telework requirements/schedules may change as additional client direction is received.   Essential Functions: Provide support to the Project Lead assisting in execution, management, and operation of the project. Support efforts include but are not limited to: Assist Government Project Lead to generate project charter with the sponsor. Preparation of reports to the Project Sponsor. Serves as the primary conduit for the Project Lead for all communications. Organizes and assists the Project Lead in determining acquisition strategy for project. Develop and maintain project spend plans and forecasts. Analyzes requirements, status, and project schedules. Provides monthly delivery of Project Performance Report (PPR). Receives and processes funding documents. Creates and maintains project structures for funding in N-ERP. Track and reconcile Funding within N-ERP. Prepare project cost estimates. Assist in identifying risk. Develop project documentation. Maintain documentation in SharePoint. Other duties as assigned or required. Requirements Advanced Microsoft Excel Skills. Essential understanding and knowledge of cost planning and monitoring project execution. N-ERP experience. 3+ years of DoD experience. Education: HS Diploma or GED required with 8 years of related experience OR Bachelor’s degree and 3 years of experience, degree in business management or related discipline preferred. Security Clearance: Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Stock Option Plan
St Inigoes, MD 20684, USA
$75,000-90,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.