Tech Assistant / Junior Technician (Los Lunas)

We are seeking an experienced Network Operations Center (NOC) Technician with proven leadership abilities and strong technical expertise. The ideal candidate will lead a team of 5, manage support operations, and ensure system reliability across a variety of platforms and tools. Responsibilities Lead and mentor a team of 5 NOC technicians, ensuring effective workflow and issue resolution. Manage, track, and resolve incidents through a ticketing system. Administer and support Office 365 and Active Directory environments. Configure and maintain MFA and MDM solutions. Support and manage cloud platforms, including Amazon Web Services (AWS) and Microsoft Azure (Entra). Implement and monitor EDR (Endpoint Detection and Response) solutions. Create, maintain, and update technical documentation, processes, and knowledge base articles. Communicate effectively with team members, leadership, and stakeholders through clear written and verbal communication. Qualifications Prior experience as a NOC Technician or similar technical operations role. Strong background in Office 365 administration and Active Directory. Hands-on experience with MFA, MDM, AWS, Azure Entra, and EDR software. Demonstrated leadership skills in managing a small technical team. Excellent documentation, writing, and communication skills.

SUMMARY The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate’s degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.

Job Posting Job title: Wireless Technician/Tower Climber Location: Pala, CA Application Deadline: Open until filled (Early applications encouraged) Compensation: Minimum of $26/hour. DOE Benefits: *Paid Holidays *Rich Medical, Dental & Vision *Generous Vacation & Sick *401(k) Match *This position will also include a work boot allowance* Status: Full Time/Regular position Job Summary The individual in this position will be responsible for the installation, maintenance and ongoing support of wireless broadband internet service associated with the Tribal Digital Village Network. This job is similar to a cable internet or satellite internet installer. The incumbent will need to resolve issues and/or problems as they arise with minimal supervision. This position requires the use of computers and networking in regards to radio communication and installing internet routers, switches and cabling. An understanding of computer networks is preferred and an interest in such networks will be considered. Roof climbing and tower climbing will be required but not on a daily basis. Our ideal candidate will have excellent customer service skills and be in good physical condition. Interest in computer and networking technologies is a plus. Experience in tower climbing and experience in wireless communications is also a plus. This position will require a lot of outdoor exposure (i.e., in field work and at remote locations throughout San Diego County). The position is non-exempt and the standard hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., however some work after hours may be required depending on business needs. Essential Functions 1. Perform tower construction activities including assembling/erecting towers, installing antennas, mounting hardware, installing coax and connectors, grounding, testing, positioning and optimizing antennas and lines. 2. Install solar panels, mounts, electrical, batteries, building out enclosures and water sealing electronics. 3. Installation of network hardware, including but not limited to, switches, routers, media converters, wireless access points, microwave radios and dishes. 4. Safely and efficiently complete repairs and upgrades at elevated heights. 5. Perform minor construction tasks, including digging holes, weed abatement, clearing brush, mixing and pouring concrete. 6. Perform home installations which involves; drilling in walls, installing cable, mounting antenna on roofs and configuring internal electronic equipment. 7. Configure internet wireless routers, radios, antenna, switches and managing multiple radio vendor interfaces. 8. Install broadband wireless equipment in a variety of situations including; roof top, tower, pole mount, tribal buildings and modular buildings. 9. Climb and work on towers for the purpose of installing, replacing or equipment. 10. Drive on many different road conditions and to remote areas, both on and off maintained roads. 11. Interact with clients ranging from home owner subscribers to Tribal Leaders. 12. Perform work in both indoor and outdoor situations and maintain professionalism in both environments. 13. Communicate verbally and in writing with planning team and clients. 14. Observe strict confidentiality of all program and customer information. Job Requirements and Qualifications Education: Minimum High School Diploma or GED. Certificates & Licenses: Valid California Driver’s License with driving record acceptable to SCTCA’s insurance. CPR/First Aid Certified. Must be able to complete and pass Tower Safety Program and Testing, and complete training for Fall Protection Systems. Knowledge Requirements: Working knowledge of Computer Networking; on the job training or Network+ certified. Must be computer (Mac and PC) and Internet proficient. Prefer knowledge of safety procedures and how to operate tower safety gear; and be willing to learn and retain this knowledge once trained. Verbal and written communication and presentation skills, including writing legibly to prepare neat and accurate records. Ability Requirements: Ability to safely climb towers up to 100 feet while carrying 70 lbs. Ability to distinguish between the different colors in a cable. Ability to drive in off-road driving conditions in rural areas. Experience: 1 year of Computer Networking experience preferred, with office or home LAN’s. Experience working with wireless networks preferred. Experience with network and system efficiency to implement network solutions. Physical: Requires hiking, climbing (heights of 100ft), digging and other physically demanding tasks. Most work is done at a high elevation. Lifts and moves objects weighing up to 75 pounds. Employee needs to remain under the total body weight of 310 lbs. to stay within the guidelines of our safety equipment. Work is done primarily outdoors and must be able to tolerate changing weather conditions. Conditions of Employment: Candidates are required to successfully complete required background check and drug screening. Must have own reliable transportation. Other Information In addition to the essential duties listed above the Wireless Technician/Tower Climber is expected to: • Demonstrate efficient time management and prioritize workload daily. This person must have the ability to work with minimal supervision. • Problem-solve in various situations. • Consistently produce a high-quality level of work. • Consistently report to work on time prepared to perform the duties of the position and meet deadlines.\ • Willingness to learn our systems and express positive ways to improve our systems. • Possess a caring and positive mental attitude towards customer’s needs and expectations. • Be flexible to work some evenings and weekends when the workload requires. About Our Company The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA. How to Apply Preferred method: Apply online at http://sctca.applicantpro.com/ A. Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 11475 Nejo Rd. Bldg H. Pala, CA 92059. *Office subject to closures. B. Fax a completed Application for Employment and resume to 760-742-8610. Note: The Application for Employment can be found at www.sctca.net, under the “Careers” link. Next Step in the Process 1. If you are selected to move forward, you will be emailed an online assessment. 2. If you are not selected, you will receive a denial email. Note: These emails could possibly go to the spam folder, so please check there as well. SCTCA IS AN “AT-WILL” EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application.

VMware Horizon Engineer - Secret clearance (or higher) Overview We are seeking a highly skilled Omnissa Horizon / VMware Workspace Engineer to administer, optimize, and support our end-user computing environment. The ideal candidate will have expert-level experience with Omnissa Horizon, Dynamic Environment Manager (DEM), and AppVolumes, strong scripting abilities, and a proven background in Windows 11 optimization within DoD-compliant environments. This role requires an active Secret clearance (or higher) and the ability to deliver secure, scalable, and high-performance solutions. Responsibilities Administer and optimize Omnissa Horizon, Dynamic Environment Manager, and AppVolumes. Develop, maintain, and execute automation scripts (PowerShell, VBScript, Python, etc.) for deployment, patching, and monitoring. Install, configure, and upgrade Horizon components, DEM policies, and AppStacks/AppVolumes containers. Design and implement Windows 11 optimization strategies for both physical and virtual endpoints. Create, manage, and enforce Active Directory Group Policy Objects (GPOs) to ensure seamless workspace delivery. Utilize vCenter Server to provision, monitor, and troubleshoot virtual infrastructure. Document architecture designs, SOPs, runbooks, and change records. Collaborate with cross-functional teams to gather requirements and deliver tailored solutions. Manage multiple concurrent incidents and projects with timely resolution and clear handoffs. Apply knowledge of DoD security controls, STIGs, and accreditation processes to ensure ongoing compliance. Requirements Expert proficiency in scripting (PowerShell, Python, or similar). Demonstrated expertise with Dynamic Environment Manager (DEM) and AppVolumes. Strong experience optimizing Windows 11 environments for security and performance. Advanced knowledge of Active Directory and Group Policy design/troubleshooting. Solid experience administering vCenter Server. Familiarity with DoD information assurance requirements and compliance frameworks. VMware Certified Professional – Desktop and Mobility (VCP-DTM) or Omnissa equivalent. Security+ or equivalent DoD-approved security certification (IAT Level II minimum). Experience with DoD Accreditation & Authorization (A&A) processes. Exceptional organizational skills; able to manage multiple priorities. Strong communication skills with the ability to explain technical concepts to varied audiences. Active Secret clearance or higher required. Preferred Skills Experience designing and documenting enterprise-scale virtual desktop architectures. Familiarity with ITIL processes for change, incident, and problem management. Exposure to other VMware or Omnissa end-user computing products. Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.  Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.   An Employee Assistance Program is available at no cost to all employees.  PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. ABOUT PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans

Join DeepTech Inc. – Where Apple Expertise Meets Human Centered IT WHO WE ARE DeepTech Inc. is a trusted NYC-based MSP with 20+ years of delivering smart, personal, and proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact. Are you a macOS pro who loves problem solving and helping put a smile on clients face? We're looking for a full-time, Mac-focused IT Specialist to join our Service Desk team. This role combines in-office and onsite work, supporting clients across NYC. This role is for experienced professionals only—those who already know their way around macOS and the Apple ecosystem. If you're still learning the ropes, this one isn’t the right fit. Apple certifications are a big plus—but not required. WHAT YOU'LL DO Work from our bright Midtown NYC office and visit client sites throughout the city Handle a variety of technical support needs—from quick fixes to deeper troubleshooting Resolve tickets involving: > Password resets, printer setups, OS updates > Workstation migrations, server support, MDM configurations (e.g., JAMF, Mosyle, Intune) > macOS, Windows, Google Workspace, and O365 troubleshooting > Work with firewalls, switches, WiFi, VPN (SonicWall, Meraki) > Support VoIP systems, email security, spam filtering, and more > Participate in on-call rotation and team meetings > Keep documentation and client communication clear and up-to-date SKILLS & REQUIREMENTS > 4+ years supporting macOS, iOS, and mobile devices in professional environments > Familiarity with tools like Keychain, Activity Monitor, Console, LaunchAgents/Daemons > Experience with MDMs (JAMF, Mosyle, Intune, Meraki) > Comfort supporting Windows users at a Level 1 capacity > Hands-on experience with Google Workspace, Office 365, and cloud-based environments > Strong communication skills—you’re client-friendly, clear, and reliable > A self-starter mentality—you take ownership, but know when to escalate > Familiarity with ticketing systems (ConnectWise is a plus) and RMM tools WHAT WE OFFER + Compensation & Perks + Cell phone reimbursement + Commuter benefits + Medical, dental, vision, life, and AD&D insurance + 9 paid holidays, PTO, and sick time + Employee referral bonus and EAP access + Career Development * Clear annual training goals * Structured 3-week onboarding * Opportunity to work with Mac, PC, networking, and use all the fun tools * Friendly and supportive team culture * Midtown office with great energy * Monthly employee appreciation, and the occasional office pup * Breakfast team meetings and a culture that values your voice READY TO APPLY? If you're passionate about supporting Apple environments and want to thrive in a people-first MSP, we'd love to hear from you. Email your resume to us with the subject line: Mac Support Tech – YOUR FULL NAME WITH a pdf copy of your resume attached. Only candidates who follow this instruction will be considered. DeepTech Inc. is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds and identities to apply.

Keeper Security is hiring an experienced and highly motivated Senior Director of Technical Operations to lead our Security Operations Center (SOC) and Network Operations Center (NOC). This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and lead the teams responsible for safeguarding and optimizing the systems that power our mission. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Job The Director of Network Operations will lead the design, implementation, and management of Keeper Security’s global network infrastructure. This role is responsible for ensuring high availability, optimal performance, and airtight security across all network systems and services. The ideal candidate is both a strategic leader and a hands-on technical expert, capable of driving operational excellence while anticipating future growth and security needs. This role reports directly to the Senior Director of Technical Operations. Responsibilities Develop and execute a long-term vision for Keeper Security’s network infrastructure to support business growth, scalability, and resilience Establish KPIs, performance metrics, and SLAs for network operations, ensuring consistent compliance Lead the Network Operations Center (NOC) to monitor, troubleshoot, and optimize performance across multiple locations and cloud environments Manage incident response, root cause analysis, and preventive measures for all network-related issues Ensure that network operations align with regulatory and compliance frameworks, including GDPR, HIPAA, SOC 2, ISO 27001, and FedRAMP Partner with internal and external auditors during security audits and assessments to maintain compliance Collaborate with the Director of Security Operations to maximize SOC/NOC efficiency through a shared model approach Proactively leverage GenAI solutions to enhance NOC capabilities and use AI as a force multiplier for network operations Drive continuous improvement initiatives, including automation, orchestration, and AI-driven monitoring Evaluate emerging technologies and vendors for potential adoption within Keeper’s enterprise network Requirements Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred) 10+ years of experience in network or technical operations, with at least 5 years in a leadership role Proven success managing enterprise-scale, mission-critical networks Deep knowledge of network operations principles and practices Expertise in AWS cloud networking and hybrid architectures Strong understanding of network security best practices and compliance requirements Exceptional problem-solving skills and ability to make critical decisions under pressure Excellent communication and collaboration skills with cross-functional stakeholders (Cyber Policy, Privacy, Compliance, IT, DevOps, Engineering) Due to involvement in GovCloud, applicants must be a U.S. Person Preferred Qualifications Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, CISSP, or equivalent Experience working in the cybersecurity industry and/or government environments Ability to balance strategic vision with hands-on execution Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt