Entry-Level Computer Support (Wilsonville)

Appliance Repair Technician Skilled in diagnosing and repairing refrigerators, washers, dryers, dishwashers, ovens, and stoves. Experienced with part replacement, troubleshooting, and customer service. Reliable, safety-minded, and focused on fast, quality repairs.

Symmetrio is seeking multiple Senior Network Engineers to support a major enterprise network transformation initiative for our customer, a large government organization. This role centers on the implementation of Juniper MX960 routers and the transition from MC-LAG to EVPN/VXLAN fabrics. This role will involve leading high-impact cutovers and migrations in a production environment, contributing to both hands-on implementation and network architecture design across a multi-overlay fabric. This is a hybrid position based out of Philadelphia, salary is in the 110-150k range. This is a 12 month contract with the possibility of extension. Responsibilities Lead the planning, prioritization, and execution of enterprise-scale Juniper router migrations (MX960 platform). Design and validate EVPN/VXLAN architectures with multiple overlays to ensure scalability, performance, and redundancy. Collaborate closely with the customer’s Network Engineering team to achieve seamless integration with minimal disruption during migrations. Configure, test, and deploy Junos OS across MX and EX platforms in production environments. Provide expert-level guidance on the migration from MC-LAG to EVPN, including design validation, testing, and troubleshooting. Develop and maintain detailed documentation for network designs, cutover strategies, and post-migration processes. Serve as a subject matter expert for Juniper routing, EVPN/VXLAN fabrics, and advanced routing protocols. Support after-hours cutovers and provide escalation assistance during critical events. Requirements 7+ years of experience as a Network Engineer in enterprise or large data center environments. 5+ years of hands-on experience with Juniper MX and EX platforms. Strong knowledge of core routing protocols, particularly BGP and OSPF. Proficiency with Junos OS configuration and troubleshooting in production environments. Demonstrated experience supporting large-scale router replacement or network migration projects. Familiarity with EVPN design, deployment, and operations. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and collaboration skills to work effectively with cross-functional engineering teams. Preferred Qualifications Juniper certifications (JNCIP, JNCIE, or equivalent). Experience with network automation and scripting (Python, Ansible, etc.). Knowledge of security best practices in routing and switching. Familiarity with large-scale enterprise change management and documentation processes. Benefits Health Care Plan (Medical, Dental & Vision) 401k Retirement Plan (4% match) Paid Time Off (Vacation, Sick & Public Holidays)

We are seeking skilled Cable Technicians for a large-scale installation project. This role involves installing, terminating, and testing Cat6 Ethernet cabling, wireless access points, and related equipment. The ideal candidate will have experience with structured cabling systems and be comfortable working overnight shifts in a fast-paced environment. ⸻ Key Responsibilities: • Install, remove, and test Cat6 Ethernet cabling and wireless access points. • Pull, terminate, and label Cat6 lines according to project specifications. • Complete cable runs across large facilities (over 286,000 feet of cable). • Perform cable installation for approximately 586 feet of new runs. • Terminate and test 479 cable endpoints. • Ensure all terminations meet industry standards for quality and performance. • Work with team members to meet project deadlines and maintain safety standards. • Document installation work and provide updates to project supervisors. ⸻ Qualifications: • Previous experience as a Cable Technician or Installer (Cat6 and structured cabling). • Knowledge of cable pulling, termination, and testing methods. • Ability to use hand tools, power tools, and testing equipment safely. • Strong problem-solving skills and attention to detail. • Able to lift up to 50 lbs, climb ladders, and work in confined spaces if required. • Excellent communication and teamwork skills. ⸻ Contract Details: • Pay Rate: $23.00 – $26.00 per hour (DOE). • Schedule: 40 hours per week (overtime after 40 hours). • Shift: Overnight, 7:00 PM – 6:00 AM. • Duration: 9-month contract role. • Project Size: 286,000 feet of cable; 586 feet of installation; 479 termination points. • Start Date: 9/8/25 Beginning December, transitioning to a 24x7 facility. ⸻ Work Environment: • Large-scale convention center environment. • Overnight shifts with exposure to varying conditions indoors and on-site. • Collaborative team-based project with strict timelines.

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

We are looking for expertise as a Fiber Optic Expert, Digital Creator, or Technical Consultant who may be a perfect fit for what we need. DC Metro IT Help LLC is seeking an experienced fiber optic trainer to provide hands-on online training for our fiber professionals. We already have OWL fiber optic testers available, and the training will focus on: Fundamentals of fiber optic testing (single-mode and multimode) Setup, calibration, certification, and troubleshooting Hands-on use of OWL testers (optical sources and power meters) Connector testing and repair (LC/LC and LC/CS) using precision tools Schedule & Compensation: $250 per weekend session Training spread across 2 Saturdays and Sundays (EST – USA local time) If you have the background and interest to deliver this training, please reply with your experience, availability, and contact details.

Oversee end-to-end delivery and operational performance of application services supporting DoD missions Coordinate cross functional teams (App Dev, DB, Platform, Cyber, Network, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) to balance velocity, reliability, and security; maintain decision records and traceability Define and maintain service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own the Service Catalog entries for application services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new or changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO artifacts, handover) Forecast demand and plan capacity (computer, storage, licenses, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: pre implementation reviews, maintenance windows, freeze periods, and rollback validation Ensure releases meet readiness gates (approvals, testing, monitoring, comms) and verify post change health Own P1/P2 Major Incident bridges, communications, and stakeholder updates through resolution Ensure first response quality (MTTA), restoration (MTTR), user experience impact tracking, and formal post incident reviews Drive RCA with durable corrective actions; track aging and effectiveness checks Manage availability targets, error budgets, technical debt, and resiliency patterns (graceful degradation, retries, circuit breakers) Maintain service continuity, DR plans, and evidence of periodic tests (RTO/RPO attainment) Align service operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs; negotiate improvements or remediation plans Validate vendor runbooks, maintenance notifications, and participation in incidents/RCAs Provide daily/weekly/monthly performance reporting (availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/analysts/engineers; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with application architectures (web tiers, APIs, microservices/containers), observability concepts (APM, logs/metrics/traces), and security controls in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.