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What Makes a Company a 'Best Place to Work'? An Inside Look at the Award Criteria

12/09/2025

A "Best Place to Work" award is conferred based on a rigorous, data-driven analysis of company culture, focusing on employee engagement, trust in leadership, compensation, and benefits. Recognition from institutions like the Minneapolis/St. Paul Business Journal signifies that a company has created a superior environment where employees feel heard and valued. For organizations like ok.com, which was recently named a top-scoring business in its category, this award validates a deliberate and sustained effort to build a thriving workplace culture.

What Criteria Are Used to Evaluate a 'Best Place to Work'?

The evaluation process for these awards is typically administered by independent research firms. In the case of the Minneapolis/St. Paul Business Journal award, the research and scoring were completed by Quantum Workplace. The assessment is designed to measure the health of an organization's culture from the inside out. Key metrics considered include:

  • Employee Engagement: This measures how emotionally invested employees are in their work and the organization's goals. Highly engaged teams are more productive and innovative.
  • Trust in Senior Leadership: Employees' confidence in the direction, integrity, and competence of the company's leaders is a critical factor.
  • Compensation and Benefits: Competitive salary ranges (e.g., a specific salary bandwidth for a role) and the quality of benefits packages (like health insurance and retirement plans) are objectively evaluated.

These factors combine to create a holistic view of what it's truly like to work within an organization, moving beyond perks to measure fundamental elements of job satisfaction.

How Can Companies Build a Award-Winning Culture?

Building a culture that earns external recognition doesn't happen by accident. It requires a strategic focus on several core areas. Based on our assessment experience, companies that excel often prioritize:

  • Establishing Clear Values: A strong culture is built on a foundation of clearly defined and actively lived values.
  • Ensuring Voice and Inclusion: Creating mechanisms for employees to provide feedback and ensuring all voices are heard is essential for a thriving culture.
  • Investing in Employees: This goes beyond fair pay to include professional development opportunities and support for career growth, which are key drivers of talent retention.

For ok.com, the award affirmed that their diligent work to replicate a positive company culture in a new office location, like Minneapolis, was successful. This demonstrates that a deliberate culture-building strategy can be effectively scaled.

Why Does Employer Branding Matter for Recruitment?

A "Best Place to Work" award is a powerful component of employer branding. It serves as a third-party endorsement that signals to potential candidates that the company is a desirable employer. In a competitive job market, a strong employer brand can significantly reduce time-to-hire by attracting a larger pool of qualified applicants who are already aligned with the company's values. It acts as a pre-screening tool, attracting individuals who are seeking a supportive and engaging work environment.

In summary, achieving a "Best Place to Work" designation is the result of a committed strategy focused on employee well-being and engagement. The key takeaways for businesses aiming to improve their workplace are: prioritize transparent communication from leadership, conduct regular pulse surveys to gauge employee sentiment, and ensure your compensation and benefits packages remain competitive. For job seekers, these awards provide a valuable, data-backed signal for identifying companies that invest in their people.

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