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Why can't the BYD Surui be started remotely?

3 Answers
AveryLynn
09/06/25 3:56am
It may be caused by excessive carbon deposits in the idle motor, intake tract, intake valve, and combustion chamber. The following is a related introduction about the BYD Surui: 1. Exterior: The Surui has a more stylish and grand appearance, with the front face featuring a dual-chrome strip design that integrates seamlessly with the lens-style headlights; the ruby-like fully embedded LED taillight cluster perfectly connects with the waistline that runs from front to rear, exuding a sense of fashionable sportiness. The dazzling rear brand-illuminated logo showcases the beauty of modern technology, with an even more enchanting effect at night, satisfying personalized needs. The side and rear of the Surui also adopt a minimalist design style, with simple lines creating a highly cohesive visual effect. 2. Interior: The Surui's black and beige dual-tone interior is harmoniously matched, with the glossy piano black lacquer finish exuding sophistication and elegance, highlighting both fashion and technology. The new multifunctional steering wheel integrates multimedia controls, instrument function settings, cruise control, and other shortcut keys, offering intelligent convenience; the 7-inch high-definition capacitive touchscreen combines functions such as in-car digital TV, intelligent noise-canceling radio, DVD, USB, SD, AUX, Bluetooth phone, and Bluetooth music, making entertainment and information easily accessible at your fingertips.
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LouisLynn
09/18/25 3:52am
After purchasing the BYD Surui, I often use the remote start feature, which is quite convenient. However, one winter, I wanted to warm up the car in advance, but the remote didn’t respond, which was really frustrating. There could be several reasons for this, the most common being low battery in the key fob. The small coin battery can deplete over time with prolonged use. Replacing it with a new one usually solves the problem immediately. Environmental factors also play a role—for example, parking in an underground lot or near strong magnetic fields can interfere with the signal, causing the feature to fail. Additionally, if the mobile app isn’t updated, connectivity issues may arise, so it’s essential to keep the app up to date. If the car battery is too drained, the entire system may shut down, so check the battery voltage against the normal range. After resolving my issue, I developed a habit of regularly replacing the key fob battery and choosing open parking spots, which has minimized problems. Safety comes first when driving, so if the issue persists, it’s best to visit a 4S shop to check the electronic modules.
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DiClayton
11/01/25 4:20am
After driving for so many years, I've encountered situations where remote start doesn't work, and the common issues are quite simple. First, check if the remote's battery is dead—don't underestimate this little thing; insufficient power means no signal can be sent. Or, there might be interference in the vehicle's surroundings, such as under high-voltage power lines or near cell towers, which can block the signal. A low-voltage car battery can also affect the remote start system. I recommend troubleshooting step by step: try operating closer to the car to confirm the key button's responsiveness; replace the battery; move to an open area and try again. If it still doesn’t work, consider software issues, like the mobile app not being updated or having bugs that require a restart. For prevention, remember to check the battery’s health during regular maintenance, and avoid leaving the car unused for too long to prevent power drainage. For safety, if it keeps failing, don’t force it—get the circuits checked by a professional shop as soon as possible to avoid damaging core components.
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