How to Claim Compensation for Wrong Fuel at Gas Station?
3 Answers
Wrong fuel is not covered by insurance or warranty, but if the mistake was due to the gas station's negligence, the gas station should theoretically be held responsible. Costs for cleaning, replacing vehicle components, and operational losses incurred by the vehicle owner can be calculated and claimed from the gas station as compensation.
I just had the wrong fuel incident not long ago. That time, the worker was too busy and confused, adding diesel into my gasoline car. Fortunately, I noticed it immediately and called the duty manager right away. They apologized on the spot and promptly arranged a tow truck to send the car to the repair shop. In the end, they compensated me for the full cleaning cost and fuel expenses, which probably cost over a thousand yuan. Gas stations are generally responsible in such cases. If you encounter this situation, the first thing to do is not to start the car and take photos as evidence, otherwise, the engine could be severely damaged. Afterwards, they might negotiate compensation for repair costs or offer free services. With a good attitude and proper communication, the issue can usually be resolved.
As a beginner, last month I made a careless mistake while refueling and the attendant added the wrong fuel type. I was so scared that I immediately stopped and called them over to handle it. Compensation usually includes free car repairs or a refund, but I suggest not paying first and keeping the receipt and photos as proof. If you drive away and discover a problem later, you can still claim compensation from the gas station, but you'll need to provide evidence like videos. Always check the fuel pump labels yourself and don't rely too much on the attendants to avoid trouble.
