
Based on widespread owner reports, industry reliability data, and technical service bulletins, certain Explorer model years, particularly 2011-2019, have developed a notable reputation for transmission problems. Issues range from harsh shifting and shuddering to complete failure, often linked to the 6F35 transmission in earlier models and software/calibration issues in newer ones. While not every Explorer is affected, the frequency and consistency of complaints make it a significant concern for potential buyers.
Data from sources like Consumer Reports and the National Highway Traffic Safety Administration (NHTSA) show a pattern of complaints. For instance, the 2013-2015 Explorer generations received below-average reliability ratings for major transmission issues. Compared to contemporaries like the Honda Pilot or Toyota Highlander, Explorers from this era demonstrate a higher incidence rate of transmission-related repairs. A key point of failure has been the 6F35 automatic transmission, used in models from 2011 onward, known for its susceptibility to issues with its internal seals, torque converter, and control module.
The problems manifest in several specific ways:
Ford has issued multiple Technical Service Bulletins (TSBs) and updated software calibrations to address these concerns. For many owners, a transmission fluid flush and a software update to the Powertrain Control Module (PCM) resolved minor shuddering and shift-quality issues. However, hardware failures typically necessitate more invasive repairs.
The following table contrasts the general transmission reliability of key Explorer model years with their primary issues:
| Model Year Range | Transmission Reliability Profile | Common Reported Issues |
|---|---|---|
| 2011-2015 | Poor to Fair | Harsh shifting, transmission shudder, torque converter failure, internal seal leaks leading to low fluid and damage. |
| 2016-2019 | Fair | Improved but persistent software-related shift issues; some continued reports of shudder and hardware concerns. |
| 2020-Present | Good (Current Data) | New 10-speed automatic transmission shows improved reliability in initial years; long-term data is still developing. |
If you own or are considering a model from the problematic years, a pre-purchase inspection by a trusted mechanic familiar with Ford transmissions is crucial. For current owners, paying attention to early warning signs and addressing software updates promptly can mitigate the risk of a major failure. It's not a universal defect, but the statistical prevalence justifies the vehicle's reputation in this area.

I’ve had my 2014 Explorer for six years. The transmission started with little hiccups—a hard shift now and then. I ignored it, thought it was just the car’s character. Big mistake. Last month, it began shuddering violently on the freeway, like driving over rumble strips. The dealer said the torque converter is failing and fluid is contaminated. The quote was over $4,200. I love this SUV, but this is a known flaw should have stood behind. My advice? Listen to that first weird shift. Don’t wait.

As a former auto technician, I saw a steady stream of these Explorers, especially the 2013-2017 models. The issue wasn't always a bad transmission from the factory, but a design that wore out quickly under normal use. The 6F35 transmission’s internal seals were a weak point. They’d degrade, transmission fluid would leak internally or become contaminated, and that would burn up the clutch packs and torque converter. The fix wasn’t just a fluid change; it often required a full rebuild or replacement. It was one of the most predictable failure patterns in the shop.

Shopping for a used SUV, I dug deep into the Explorer’s transmission history. The reputation is real, but it’s model-year specific. My rule of thumb now? Avoid the 2011-2015 models unless you have full service records and a warranty. Focus on 2020 and newer models with the 10-speed transmission—early data is much better. For 2016-2019, get an independent inspection that includes a full computer diagnostic scan for transmission fault codes and a test drive focusing on smooth shifts at 40-55 mph. Knowledge is your best defense against a costly repair.

The financial risk is the main concern. A minor transmission service (flush and software update) might cost $300-$500. But a full replacement can easily hit $6,000-$8,000 at a dealership. This dramatically affects ownership costs and resale value. When comparing, factor this potential expense. A similarly priced competitor with a stronger transmission history might be a wiser long-term investment. If you already own one, consider an extended warranty if still eligible, or start setting aside funds for a potential repair. Don’t on it being “fine”; budget for the known possibility.


